Artificial Intelligence

Converse AI

AI-Driven Customer Engagement & Conversational Commerce

Rating

Enterprise-grade Compliance (GDPR / SOC-equivalent)

15,000+

27001 Aligned Security Posture

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Product Description

Converse AI transforms how enterprises engage customers by integrating conversational AI, live chat, and WhatsApp-centric experiences into a unified communication platform. Designed to automate support workflows, increase conversions, and elevate customer satisfaction, Converse AI equips teams to interact with users across web, social, and messaging channels in real time. AiDOOS enhances Converse AI by serving as the integration, orchestration, and optimization layer that unifies data flows, automates deployment pipelines, and enforces governance at scale. With AiDOOS in place, organizations can accelerate onboarding, maintain consistent API governance across 3rd-party systems, and leverage real-time observability for mission-critical customer engagements. Enterprises benefit from advanced analytics dashboards driven by AiDOOS that consolidate CSAT trends, agent performance, and automated campaign outcomes—providing actionable insights without additional development overhead. The result is not just intelligent customer conversations but a scalable, secure, enterprise-ready engagement ecosystem with robust monitoring, compliance, and customization capabilities. From automated abandoned cart recovery over WhatsApp to multilingual support and proactive engagement triggers, AiDOOS powers efficiency, governance, and strategic orchestration so that businesses can scale their communication strategy with confidence.

From Challenge to Success

See the transformation in action

Challenge

Disjointed customer interactions across channels

Manual support cost escalation

Slow response times hurting conversions

Ineffective abandoned cart recovery

Limited data visibility across touchpoints

Results

70%

Lower support latency

40%

Faster response automation

32%

Reduced cart abandonment

Features

Core Functions at a Glance

Conversational AI Chatbots

Smart automated engagement across platforms

24/7 personalized support

Omnichannel Live Chat

Unified conversations from web to social feeds

Consistent cross-channel experience

WhatsApp Business Suite

AI-driven messaging & transactional flows

Higher engagement & conversations

Data & Analytics Dashboards

Auto reports & CSAT tracking

Actionable insights at scale

Understand the Value Behind Each Capability.

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Real-World Use Cases

See how teams drive results across industries

E-Commerce Conversion Acceleration

Automated cart nudges reduce leakage

40%

Sale uplift

24/7 Support Automation

Chatnot handles FAQs and workflows

48%

Support load reduction

Multilingual Customer Engagement

AI conversational support globally

36%

Increased reach

Integrations

Seamlessly connect with your entire tech ecosystem

C

CRM Systems

Explore

Sync customer profiles & conversation context

T

Ticketing Platforms

Explore

Unify support queues & campaign workflows

M

Marketing Automation

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Trigger personalized campaign workflows

A

Analytics Suites

Explore

Aggregate engagement metrics enterprise-wide

W

WhatsApps API

Explore

Business messaging and shop integrations

Pricing, TCO & ROI

Request a meeting to discuss Converse AI's pricing.

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Customer Success Stories

Real results from real customers

Trendy Threads

"Converse AI reduced our cart abandonment and boosted conversions by 40%."

— CEO

Global Retailer X

"Real-time responses elevated our CSAT and cut support costs. "

— Head of Customer Experience

Security, Compliance & Reliability

Enterprise-grade security you can trust

Encryption In-Transit & At-Rest

Protects all data using strong encryption protocols during transfer and storage, ensuring confidentiality across every interaction.

Role-Based Access Controls

Limits system access based on user roles, enforcing least‑privilege permissions and preventing unauthorized actions.

GDPR & Regional Compliance Support

Aligns data handling with global privacy regulations, enabling organizations to meet GDPR and region‑specific compliance requirements.

Audit Logging & SIEM Integration

Captures detailed activity logs and connects seamlessly with SIEM tools for real‑time monitoring, threat detection, and compliance reporting.

Self-Hosted Data Option

Allows organizations to deploy and store data within their own infrastructure, maintaining full control over security and governance.

Implementation with AiDOOS

Outcome-based delivery with expert support

Delivery Model

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements gathering, current state assessment, success criteria definition

Integrate

System connections, data migration, custom configurations

Validate

UAT, performance testing, security audits

Rollout

Phased deployment, user training, go-live support

Optimize

Performance tuning, adoption monitoring, continuous improvement

See How It Works for Your Team.

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Alternatives & Comparisons

Find the perfect fit for your needs

Capability	Converse AI	Dyvo	Shield AI	Placer-Ai
Customization	Excellent
Ease of Use	Good
Enterprise Features	Excellent
Pricing	Good
Integration Ecosystem	Excellent
Mobile Experience	Good
AI & Analytics	Excellent
Quick Setup	Good