Artificial Intelligence

WideBot

AI-Powered Conversational Chatbot Platform for Omnichannel Customer Engagement

4.5 / 5 Rating
ISO 27001
15,000+ businesses and enterprises
ISO/IEC 27001:2022
category
Conversational AI / Chatbot Automation / Customer Engagement Platform
Ideal For
Retail & Ecommerce Brands, Enterprises, Customer Support Teams, Marketing & Growth Teams
deployment
Cloud (SaaS)
Integrations
40+ Apps
security
Encrypted conversation data, role-based access control, compliance-ready infrastructure
API Access
Messaging API, Chatbot Integration API, Analytics API

Product Description

WideBot is an advanced AI conversational chatbot platform designed to help businesses automate customer engagement across digital channels, including websites, messaging platforms like WhatsApp and Facebook Messenger, and mobile apps. Built to support enterprises of all sizes, WideBot enables organizations to create intelligent, interactive chatbots that deliver personalized experiences, automate support workflows, and capture leads with minimal manual effort. The platform combines conversational AI, natural language understanding (NLU), pre-built industry templates, and deep analytics to deliver seamless customer interactions that drive engagement and conversion. Whether assisting customers with product inquiries, guiding users through checkout flows, or providing real-time help, WideBot’s AI engine enables context-aware dialogues that feel intuitive and responsive. WideBot is particularly valuable for ecommerce brands and customer service teams that want to reduce agent workload, improve response times, and offer 24/7 support without escalating staffing costs. Its flexible bot builder allows teams to design, test, and deploy chatbot experiences rapidly—without heavy technical development. With AiDOOS, WideBot becomes a governed conversational execution ecosystem. AiDOOS manages integration architecture with existing CRMs and support systems, optimizes conversational flows, configures advanced analytics, and aligns chatbot performance with strategic business outcomes such as lead conversion, customer satisfaction improvement, and support cost reduction. Together, WideBot + AiDOOS empower organizations to scale intelligent conversational automation with visibility, governance, and measurable impact.

From Challenge to Success

See the transformation in action

Challenge

Slow response times hinder satisfaction
Support costs rise with scaling
High volume of customer inquiries
Multi-channel engagement is fragmented
Manual chat handling increases operational load

Results

73%
Faster response times
59%
Reduced support workload
46%
Improved engagement rates

Features

Core Functions at a Glance

Omnichannel Conversational AI

Engage customers across platforms

Broader reach

Natural Language Understanding (NLU)

Accurate intent and context detection

Better comprehension

Visual Bot Flow Builder

Design bots with ease

Faster deployment

CRM & System Integrations

Connect with business tools

Unified operations

Performance Analytics & Reporting

Track chatbot impact

Data-driven optimization


Understand the Value Behind Each Capability.

Schedule a Meeting

Real-World Use Cases

See how teams drive results across industries

Ecommerce Sales Assistance
Guide customers through product and checkout queries.
60%
Higher sales conversion.
Customer Support Automation
Resolve common queries automatically.
45%
Reduced support backlog.
Lead Capture & Qualification
Collect and qualify leads conversationally.
36%
Better lead quality.

Integrations

Seamlessly connect with your entire tech ecosystem

C

CRM Platforms

Explore

Customer data synchronization

E

Ecommerce Platforms

Explore

Product and order engagement

S

Support Tools

Explore

Ticketing escalation

M

Messaging Apps

Explore

WhatsApp, Messenger, Telegram

A

APIs & Webhooks

Explore

Automated workflows

Pricing, TCO & ROI

Request a meeting to discuss WideBot's pricing.

Schedule a Meeting

Customer Success Stories

Real results from real customers

Global Ecommerce Retailer

"WideBot helped us improve chat engagement and reduce support costs."
— Head of Customer Experience

SaaS Customer Support Team

"WideBot enabled 24/7 automated responses that improved satisfaction."
— Support Operations Manager

Security, Compliance & Reliability

Enterprise-grade security you can trust

Encrypted Conversation Data
All chatbot interactions are encrypted in transit and at rest.
All chatbot interactions are encrypted in transit and at rest.
Bot management permissions are secured with granular roles.
Secure API Authentication
APIs are protected using authenticated protocols.
Audit Logging & Monitoring
All interactions and configuration changes are traceable.
Compliance-Ready Infrastructure
Designed to align with enterprise governance and compliance frameworks.

Implementation with AiDOOS

Outcome-based delivery with expert support

Delivery Model

Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists

Implementation Timeline

Discover
Requirements gathering, current state assessment, success criteria definition
1
Integrate
System connections, data migration, custom configurations
2
Validate
UAT, performance testing, security audits
3
Rollout
Phased deployment, user training, go-live support
4
Optimize
Performance tuning, adoption monitoring, continuous improvement
5

See How It Works for Your Team.

Schedule a Meeting

Alternatives & Comparisons

Find the perfect fit for your needs

Capability WideBot Ask Sage Smolagents DeepLobe
Customization Good
Ease of Use Excellent
Enterprise Features Good
Pricing Good
Integration Ecosystem Excellent
Mobile Experience Excellent
AI & Analytics Good
Quick Setup Excellent

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Frequently Asked Questions

Everything you need to know

How does AiDOOS support WideBot deployment?
AiDOOS manages integrations, governance, flow optimization, and KPI alignment.
Can WideBot support multiple messaging platforms?
Yes, it supports web chat plus major messaging apps.
Does WideBot improve response times?
Yes, automated replies improve responsiveness.
Is WideBot suitable for enterprise use?
Yes, governance and integration controls support scaling.
Can it capture leads conversationally?
Yes, lead capture workflows are supported.
How fast can deployment happen?
With AiDOOS, implementations are accelerated and tailored to your stack.