Marketing

Yalo

Drive conversational commerce and customer engagement through messaging with an AI-powered chat platform.

4.6/5 Rating
ISO 27001, SOC 2, GDPR
500+ Global Brands
27001
ChatGPT for Work Schedule a Meeting
category
Conversational Commerce Platform, Messaging Automation
Ideal For
Retail, eCommerce, FMCG, Finance, Telecom, Global Enterprises, Emerging Markets
deployment
SaaS / Cloud
Integrations
100+ Apps
security
SOC 2, ISO 27001, Enterprise-grade Encryption
API Access
REST APIs, Webhooks, SDKs

Product Description

Yalo empowers enterprises to build deep, revenue-driving customer relationships through messaging apps like WhatsApp, Messenger, and WeChat. As consumers move away from apps and websites toward mobile chat, Yalo enables brands to seamlessly deliver sales, support, and engagement directly inside the messaging channels customers already use daily. With Yalo, companies can automate conversations, enable chat-based ordering, deploy intelligent chatbots, and create mobile-first, localized customer experiences that scale across emerging markets. Its AI-powered orchestration engine unifies service, sales, and transactional workflows—turning everyday conversations into measurable business outcomes. Yalo integrates with enterprise systems such as CRM, commerce engines, payment gateways, and data warehouses, helping brands modernize their customer experience strategy without expensive engineering lift. Trusted by global leaders in retail, FMCG, automotive, and finance, Yalo enables businesses to deliver personalized, high-impact customer journeys on the world’s most widely used messaging platforms.

From Challenge to Success

See the transformation in action

Challenge

Customers rely heavily on messaging apps, yet brands lack scalable conversational infrastructure.
High operational cost for manual chat handling across regions.
Low conversion due to fragmented customer engagement tools.
Unifying sales, support, and conversational workflows is challenging.
Emerging markets rely on WhatsApp-first experiences that require specialized solutions.

Results

45%
Faster conversation resolution
35%
Lower cost per chat
30%
Increase in chat-driven sales

Features

Core Functions at a Glance

Increase in chat-driven sales

Automate large-scale conversations with intelligent routing.

Conversational Commerce Flows

Enable browsing, product selection, and payments via chat.

WhatsApp & Messaging Integrations

Engage customers directly on WhatsApp, Messenger, and WeChat.

Analytics & Conversions Tracking

Monitor chat performance, drop-offs, and revenue impact.

CRM & Commerce Sync

Integrate with Salesforce, Shopify, and enterprise systems.

Localization for Emerging Markets

Optimized messaging flows for mobile-first economies.

Understand the Value Behind Each Capability.

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Real-World Use Cases

See how teams drive results across industries

Chat-Based Ordering & Reordering
Let customers buy products directly through WhatsApp workflows.
3X
higher conversion.
Customer Support Automation
Reduce support load with AI bots and human-handover flows.
40%
faster resolutions.
Market Expansion via Messaging
Drive acquisitions and engagement in WhatsApp-first regions like LATAM, India, Africa.
35%
higher engagement.

Integrations

Seamlessly connect with your entire tech ecosystem

W

WhatsApp Business API

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F

Facebook Messenger

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S

Salesforce CRM

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S

Shopify eCommerce

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Z

Zapier Automation

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G

Google BigQuery for analytics export

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Pricing, TCO & ROI

Request a meeting to discuss Yalo's pricing.

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Customer Success Stories

Real results from real customers

Coca-Cola FEMSA

"“Yalo helped us build one of the world’s most advanced conversational commerce ecosystems on WhatsApp.” "
— Digital Transformation Lead

Volkswagen

"“Yalo enabled WhatsApp-based test drive bookings and customer qualification across LATAM.” "
— Head of Customer Engagement

Elektra

"“Our sales teams now convert chat conversations into transactions with ease.” "
— Director of Digital Sales

Security, Compliance & Reliability

Enterprise-grade security you can trust

Certifications
ISO 27001, SOC 2, GDPR
Data Residency
Global cloud regions with compliance controls
Access Control
SSO, MFA, RBAC, audit logs
Uptime SLA
99.9%
Encryption
AES-256, TLS 1.3

Implementation with AiDOOS

Outcome-based delivery with expert support

Delivery Model

Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists

Implementation Timeline

Discover
Requirements gathering, current state assessment, success criteria definition
1
Integrate
System connections, data migration, custom configurations
2
Validate
UAT, performance testing, security audits
3
Rollout
Phased deployment, user training, go-live support
4
Optimize
Performance tuning, adoption monitoring, continuous improvement
5

See How It Works for Your Team.

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Alternatives & Comparisons

Find the perfect fit for your needs

Capability Yalo Talkable Acquire App Sendfox
Customization
Ease of Use Good
Enterprise Features Excellent
Pricing Fair
Integration Ecosystem Excellent
Mobile Experience Excellent
AI & Analytics Good
Quick Setup Good

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Frequently Asked Questions

Everything you need to know

How can AiDOOS integrate Yalo with our CRM or commerce system?
AiDOOS configures Yalo’s APIs and webhooks to sync messaging interactions, orders, and customer data with platforms like Salesforce, Shopify, or internal systems.
Can AiDOOS build conversational commerce flows inside WhatsApp using Yalo?
Yes—AiDOOS designs catalog flows, payments, reorders, and automated chat experiences tailored to your market and customer behavior.
How does AiDOOS accelerate Yalo implementation?
AiDOOS deploys Yalo using an outcome-based model, reducing go-live time by 30–40% and ensuring all integrations and flows are production-ready.
Can AiDOOS migrate our existing chatbots into Yalo?
Yes, AiDOOS re-creates workflows, intents, automation rules, and conversation designs inside Yalo with full testing support.
Does AiDOOS support regional compliance for WhatsApp and messaging apps?
Absolutely. AiDOOS configures Yalo to comply with GDPR, SOC 2, ISO policies, and regional data requirements.
Can AiDOOS connect Yalo analytics to Power BI or BigQuery?
Yes, AiDOOS sets up seamless data exports from Yalo into enterprise BI tools for reporting and insights.
Does AiDOOS help maintain and optimize Yalo flows post-launch?
Yes—AiDOOS provides ongoing optimization, performance measurement, A/B tests, and conversational improvements.
Can AiDOOS design multilingual chat workflows in Yalo?
AiDOOS builds localized messaging experiences across languages to support global expansion.
How secure is Yalo implementation with AiDOOS?
AiDOOS follows enterprise security frameworks, enabling secure API connections, encryption, RBAC, and role-based permissions.
Can AiDOOS integrate Yalo with non-WhatsApp channels as well?
Yes—AiDOOS enables Messenger, Web Chat, SMS, and app messaging channels through Yalo’s multichannel infrastructure.
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