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Intercom is leading the market in AI customer service with cutting-edge technologies like Fin by Intercom and Helpdesk by Intercom. With over 25,000 businesses benefiting from their platform, they are on a mission to redefine customer experiences online. The Senior Sales Engineer role at Intercom is pivotal in demonstrating the value of AI-powered solutions to customers. Responsibilities include leading technical discovery, conducting pre-sales activities, designing tailored Proof of Concepts, and collaborating with various teams. Key skills required include technical acumen, problem-solving abilities, strong communication skills, and a customer-centric approach. The position offers competitive salary, equity, catered lunches, flexible paid time off, and a healthcare stipend. Intercom follows a hybrid working policy and values diversity and equal employment opportunities.
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Lead Platform Services quarterly GTM launch activities independently
Develop expertise on the Outreach AI Revenue Platform and best practices
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Advocate for Secureframe and create positive first impressions
Proactively identify and cultivate new business opportunities
Posted 10 days ago
Provide technical support to partners
Troubleshoot and resolve product issues
Posted 19 days ago
Lead team development and mentorship
Drive operational efficiency and performance metrics
Posted 24 days ago
Design and execute marketing strategies supporting the full customer journey
Optimize lifecycle stages across various customer touchpoints
Posted 28 days ago
Seeking a talented Lifecycle Product Manager for remote work.
Full-time position with flexibility and no geographical restrictions.
Posted 146 days ago
Deliver end-to-end product features
Collaborate with cross-functional teams
Posted 156 days ago
Drive global strategic integrations outside Visa ecosystem
Prioritize and evaluate partnership opportunities
Posted 167 days ago
Deliver exceptional customer and internal support
Ensure data security and HIPAA compliance
Posted 188 days ago
Enable seamless client onboarding and integration
Automate and streamline customer technical implementations
Posted 223 days ago
Guide new customers through account setup
Drive product adoption and upsell opportunities
Posted 308 days ago
Lead implementation efforts for Mid-Market Enterprise Customers
Ensure seamless project execution and customer satisfaction
Posted 335 days ago
Optimizing advertiser accounts on Amazon and Walmart platforms
Collaborating with Customer Success Managers to understand customer KPIs
Posted 335 days ago
Optimize advertiser accounts on Amazon and Walmart platforms.
Collaborate with internal teams to meet customer advertising goals.
Posted 384 days ago
Lead merchant success, Drive revenue growth, Enhance customer relationships, Analyze data for
ts, Implement product
