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Intercom is leading the market in AI customer service with cutting-edge technologies like Fin by Intercom and Helpdesk by Intercom. With over 25,000 businesses benefiting from their platform, they are on a mission to redefine customer experiences online. The Senior Sales Engineer role at Intercom is pivotal in demonstrating the value of AI-powered solutions to customers. Responsibilities include leading technical discovery, conducting pre-sales activities, designing tailored Proof of Concepts, and collaborating with various teams. Key skills required include technical acumen, problem-solving abilities, strong communication skills, and a customer-centric approach. The position offers competitive salary, equity, catered lunches, flexible paid time off, and a healthcare stipend. Intercom follows a hybrid working policy and values diversity and equal employment opportunities.
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Drive global strategic integrations outside Visa ecosystem
Prioritize and evaluate partnership opportunities
Posted 11 days ago
Deliver exceptional customer and internal support
Ensure data security and HIPAA compliance
Posted 32 days ago
Enable seamless client onboarding and integration
Automate and streamline customer technical implementations
Posted 67 days ago
Guide new customers through account setup
Drive product adoption and upsell opportunities
Posted 152 days ago
Lead implementation efforts for Mid-Market Enterprise Customers
Ensure seamless project execution and customer satisfaction
Posted 179 days ago
Optimizing advertiser accounts on Amazon and Walmart platforms
Collaborating with Customer Success Managers to understand customer KPIs
Posted 179 days ago
Optimize advertiser accounts on Amazon and Walmart platforms.
Collaborate with internal teams to meet customer advertising goals.
Posted 228 days ago
Lead merchant success, Drive revenue growth, Enhance customer relationships, Analyze data for
ts, Implement product
