Associate Product Manager Role

New

Skills

Crm systems Cross-functional Collaboration Regulatory Compliance

Join PointClickCare as an Associate Product Manager and play a pivotal role in delivering cutting-edge administrative products that improve care collaboration and operational efficiency within the healthcare industry. Partner with cross-functional teams to streamline processes for skilled nursing facilities, senior living communities, and healthcare providers. This opportunity is ideal for professionals passionate about enhancing user experiences, driving innovation, and ensuring compliance in a rapidly evolving environment.

Key Responsibilities
  • Manage and maintain a healthy product backlog to support successful product execution across teams.
  • Assist in tracking, triaging, and resolving product defects while adhering to Service Level Agreements (SLAs).
  • Enhance provider and payer workflows, including credentialing, contracting, and administrative processes.
  • Support improvements in UI/UX, user access management, and operational dashboards for administrative users.
  • Help ensure products comply with evolving healthcare regulations and reduce compliance risks.
  • Contribute to feature development, testing, and deployment of AI-driven automation in RCM workflows.
  • Collaborate with Senior Product Managers for guidance and mentorship throughout project lifecycles.
Required Skills & Qualifications
  • Bachelor's degree in Business, Information Technology, Healthcare Administration, or a related field.
  • 1 to 3 years of experience in product management, healthcare, or administrative solutions.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and collaboration skills.
  • Familiarity with CRM systems, document management, and enterprise user management is a plus.
  • Ability to work effectively with cross-functional teams and manage multiple priorities.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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