Automation Service Engineering Manager

Lead and mentor a team of automation service engineers. Oversee equipment lifecycles: install, IQ/OQ/PQ, maintenance. Ensure compliance with CLIA/CAP, FDA, and IVD standards. Troubleshoot and support equipment; after-hours as needed. Manage projects to scale lab operations. Drive process improvements for efficiency, throughput, and robustness.

Key Responsibilities

• Lead and mentor automation service engineers
• Oversee equipment lifecycles: install, IQ/OQ/PQ, maintenance
• Ensure compliance with standards (CLIA/CAP, FDA, IVD)
• Troubleshoot and support equipment; after-hours if needed
• Manage projects to scale lab operations and drive process improvements

Requirements & Qualifications

• Bachelor's degree in engineering or science
• 7+ years experience in supporting lab equipment in regulated production
• Proven ability to lead, coach, and mentor engineering teams
• Hands-on troubleshooting of complex lab automation (liquid handling)
• Installation, IQ/OQ/PQ, calibration experience
• IT networking knowledge to support equipment integration