B2B Support Specialist

New

Skills

Client support Communication Skills Cross-functional Collaboration Customer Service Problem-solving Zendesk

Job Overview

Clipboard Health is looking for highly motivated, customer-focused individuals to join our team as B2B Support Specialists (Workplace Support Agents). This role entails providing fast, accurate, and empathetic support to workplace customers across voice and email channels.

Responsibilities

Deliver fast, accurate, and empathetic support to workplace customers
Navigate tools like Zendesk and Clipboard Health portal
Develop expertise in products and processes
Work cross-functionally with other teams

Requirements & Qualifications

Customer-centric mindset
Strong communication skills
Proactive problem-solving abilities
High accountability
Open to candidates of all experience levels
No specific degree required

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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