Billing Compliance Technician

Job Overview

As a Billing & Compliance Technician, you will be responsible for reviewing and validating invoices while ensuring compliance with internal and client rules. This role involves identifying errors, providing correction guidance, and supporting continuous improvement in billing validation rules.

Responsibilities

• Review and validate invoices per internal and client rules
• Ensure agents comply with contractual, operational, and documentation requirements
• Block and return non-compliant invoices with clear correction guidance
• Document recurring errors and systemic gaps
• Act as the operational contact between agents and Finance

Requirements & Qualifications

• 2-4 years in billing, financial operations, or administration
• Experience in high-volume, multi-stakeholder environments
• Strong attention to detail and consistency
• Comfortable with ERP systems and Excel
• NetSuite experience is a strong asset