Billing Operations Supervisor

New

Skills

Accounting Communication Cross-functional Collaboration Excel Salesforce Team leadership

Join Twilio as a Billing Operations Supervisor and lead an international team dedicated to ensuring timely and accurate order management and invoicing processes. This remote position, based in India, requires collaboration across global teams, diligent oversight of billing activities, and a commitment to operational excellence within a dynamic SaaS environment.

Job Overview
  • Lead and supervise a remote team of analysts in order management and billing operations.
  • Collaborate with stakeholders across India, Ireland, and the United States to support global billing functions.
  • Ensure compliance with SOX controls and accurate financial reporting.
  • Drive operational improvements and participate in new process implementations.
  • Provide resolution for internal and external customer inquiries, handling escalations as needed.
Key Responsibilities
  • Supervise and mentor an international team of billing analysts.
  • Oversee order processing, invoice generation, and contract validation across multiple systems.
  • Respond to and resolve customer and stakeholder inquiries, including escalations.
  • Execute month-end reconciliations and support SOX compliance requirements.
  • Coordinate with auditors and tax consultants for quarterly and annual reviews.
Required Skills & Qualifications
  • 5+ years of experience in billing operations.
  • Proficiency with Zuora and Salesforce platforms.
  • Strong supervisory and team leadership skills.
  • Excellent communication abilities for cross-functional collaboration.
  • Advanced Excel skills and attention to detail.
  • Ability to multitask, prioritize, and resolve issues independently.
  • Collaborative working style and experience in international environments.
  • Knowledge of SOX controls and compliance.
  • Experience in SaaS/technology industry preferred.
  • Flexibility to support meetings across multiple time zones.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

Share this job:

Similar Jobs

Global Payments Analyst

New

Accurate and timely execution of global payment transactions

Ensure operational excellence, compliance, and internal controls

Accounting Analyst Excel Oracle

AFC Analyst

Posted 3 days ago

Identify and prevent financial crime

Ensure compliance with AML regulations

Acams Certification Accounting Analyst Banking

Remote AR Manager

Posted 3 days ago

Manage accounts receivable processes for Olo.

Handle invoicing and billing tasks.

Accounting Communication Skills Finance Financial Analysis

Remote Accounting Manager

Posted 10 days ago

Hiring a remote Accounting Manager for Apollo.

Full-time position.

Accounting Budgeting Data Analysis Finance

Senior Product Manager - Finance

Posted 12 days ago

Seeking an experienced Product Manager with strong Finance & Accounting background to drive the strategy and roadmap for the Financial Models product.

Emphasizing cross-functional collaboration with Engineering and UX teams to ensure successful product development.

Accounting Agile Cybersecurity Finance

Payroll & Billing Specialist

Posted 13 days ago

Assist with payroll processing and billing for global clients

Generate bills based on contractor invoices

Accounting Analytical Skills Communication Excel

FP&A Analyst - Global Finance

Posted 14 days ago

Support global financial planning and analysis activities

Assist in monthly close, forecasting, and annual budgeting processes

Accounting Analyst Budgeting Excel

Global Lead - Financial Consulting

Posted 19 days ago

Lead financial consulting and advisory services for network partners

Design and facilitate learning experiences for finance leaders

Accounting Budgeting Forecasting Leadership

Remote Finance Data Analyst

Posted 26 days ago

Analyze financial data for insights and recommendations.

Create and maintain financial models.

Accounting Collaboration Data Data Analysis

FP&A Analyst

Posted 28 days ago

Assist in financial planning, forecasting, and analysis

Provide critical support for strategic decision-making process

Accounting Analyst Data Analysis ERP

FP&A Analyst

Posted 28 days ago

Contribute to financial planning and forecasting activities

Analyze financial data to support business decisions

Accounting Analyst Data Analysis Database Querying

Accountant Project

Posted 30 days ago

Seeking experienced accounting professionals for core accounting projects.

Tasks include bank reconciliations, journal entries, and AP/AR activities.

Accounting Excel Finance Quickbooks

Enterprise Senior Accountant

Posted 32 days ago

Seeking a Senior Accountant for day-to-day accounting tasks

Requires experience in cloud accounting technologies

Accounting Communication SAGE

Accounting AI Project

Posted 32 days ago

Seeking Accounting experts with US GAAP experience

Creating complex and realistic tasks for AI agents

Accounting Ai training English Proficiency

Financial Modeler - Remote

Posted 35 days ago

Hiring a Financial Modeling Specialist for remote work

Creating and refining financial models for AI systems

Accounting Ai Systems Data Labeling Excel

Senior Payroll Analyst Position

Posted 35 days ago

Manage payroll processes for North America.

Ensure accuracy and compliance with regulations.

Accounting Analytical Skills Collaboration Communication

Remote Financial Analyst

Posted 39 days ago

Hiring a Senior Financial Analyst specializing in GTM.

Full-time remote position in the United States.

Accounting Analytical Skills Cross-functional Collaboration Excel

Billing Specialist

Posted 41 days ago

Support global clients in onboarding professionals

Process and reconcile payroll

Accounting Analytical Skills Billing Communication

AI Training for Accounting

Posted 41 days ago

Train and improve AI models for accounting tasks

Provide feedback on AI-generated outputs

Accounting Ai training Analytical Skills Auditing

Finance AI Trainer

Posted 41 days ago

Train and improve AI models in Finance

Evaluate and provide feedback on AI-generated outputs

Accounting Ai Analytical Skills Budgeting

Senior Financial Analyst

Posted 42 days ago

Hiring a Senior Financial Analyst for Strategic Finance.

Full-time remote position in Canada or the United States.

Accounting Cross-functional Collaboration Data Analysis Devops

Junior Bookkeeper at Arc.dev

Posted 44 days ago

Perform bookkeeping and reconciliation tasks accurately

Communicate effectively with clients

Accounting Client Communication Finance Google Workspace

Payroll & Stock Admin Manager

Posted 46 days ago

Manage payroll processes effectively.

Administer stock options and grants accurately.

Accounting Compliance Finance Remote Work

Staff Accountant at Blackbaud

Posted 53 days ago

Hiring a skilled Staff Accountant for Blackbaud.

Accounting operations and reporting responsibilities.

Accounting Audit Excel Microsoft Office

Associate Billings Specialist

Posted 53 days ago

Responsible for processing payroll and expense reports for professionals

Generate client bills and collaborate with billing specialist

Accounting Analytical Skills Billing Communication

Associate Billings Specialist

Posted 53 days ago

Supporting clients in onboarding professionals worldwide

Processing payroll and reconciling reports accurately

Accounting Billing Communication Financial Analysis

Payroll & Billing Specialist

Posted 83 days ago

Ensure accurate payroll and billing for global clients

Maintain compliance with local regulations

Accounting Analytical Skills Billing Communication

Payroll & Billing Specialist

Posted 83 days ago

Process payroll and billing for global clients

Ensure compliance with local laws and regulations

Accounting Analytical Skills Billing Communication

Remote Accounting Manager Role

Posted 84 days ago

Hire a remote Accounting Manager

Support financial operations for user research SaaS

Accounting Accounts Receivable Finance Financial Reporting

Staff Accountant Opportunity

Posted 85 days ago

Perform monthly close accounting operations

Prepare reconciliations and financial analysis

Accounting Analytical Skills Audit Excel

Remote Senior Accountant Role

Posted 87 days ago

Hire a remote Senior Accountant

Support financial operations and reporting

Accounting Budgeting Finance Financial Reporting

Accounts Payable Specialist India

Posted 88 days ago

Manage and optimize accounts payable processes

Ensure timely and accurate vendor payments

Accounting Communication Documentation Excel

AP Cost Accounting Specialist

Posted 90 days ago

Ensure accurate cost allocation and invoice processing

Support month-end close and financial reporting

Accounting ERP Financial Reporting Reporting

Remote Accounting Manager Role

Posted 91 days ago

Hire experienced accounting manager

Enable full-time remote work

Accounting Finance Financial Reporting Internal Controls

FP&A Analyst Opportunity

Posted 91 days ago

Support financial planning and analysis

Prepare and analyze financial reports

Accounting Analyst Data Analysis ERP

SOX Technical Control Testing

Posted 102 days ago

Evaluate and test IT controls for SOX compliance.

Collaborate with technology teams to assess and improve control design.

Accounting Change Management Communication Documentation

Treasury Operations Analyst Role

Posted 109 days ago

Facilitate global treasury operations and liquidity management.

Execute and manage high-value crypto and fiat payments.

Accounting Analyst Bitcoin Ethereum

SOX & PCI Compliance Specialist

Posted 110 days ago

Support SOX and PCI DSS compliance initiatives

Evaluate and test internal controls for financial and payment systems

Accounting Compliance Infosec Internal Controls

Multinational Tax Analyst

Posted 114 days ago

Ensure global and Indian tax compliance

Drive process improvements in tax operations

Accounting Analyst Analytical Skills Avalara

Finance Graduate Program

Posted 117 days ago

Develop skilled risk practitioners in digital assets and banking.

Provide hands-on experience in financial reporting and analysis.

Accounting Blockchain Cryptocurrency Data Reconciliation

Senior EPM Consultant Role

Posted 118 days ago

Implement Oracle EPM solutions

Align business needs with technology

Accounting Budgeting Cloud Oracle

Staff Accountant Opportunity

Posted 118 days ago

Manage monthly close accounting operations

Prepare reconciliations and financial analyses

Accounting Audit Automation Microsoft Excel

Accounts Payable Specialist India

Posted 121 days ago

Manage end-to-end accounts payable processes

Ensure timely, accurate vendor payments

Accounting Communication Documentation Excel

Accounts Payable Cost Specialist

Posted 122 days ago

Ensure accurate cost allocation and invoice processing.

Support month-end close and financial reporting.

Accounting ERP Financial Reporting Reporting

Accounts Receivable Manager

Posted 122 days ago

Manage global accounts receivable operations

Ensure accurate and timely SaaS billing

Accounting Accounts Receivable Communication Documentation

Multinational Tax Analyst

Posted 126 days ago

Manage India tax compliance and filings

Develop and improve tax processes

Accounting Analyst Excel Gitlab

Remote Accounting Manager Role

Posted 128 days ago

Hire an experienced accounting manager

Offer a remote, full-time contract role

Accounting Data Analysis Finance Financial Reporting

Financial Systems Lead Role

Posted 128 days ago

Lead and develop financial systems

Drive innovation in financial services

Accounting Compliance Data Analysis Finance

International Payroll Specialist

Posted 134 days ago

Manage end-to-end international payrolls

Ensure payroll accuracy and compliance

Accounting Communication Excel Google Suite

Finance Associate Opportunity

Posted 134 days ago

Maintain accurate general ledger and financial records

Execute timely month-end close and reporting activities

Accounting Communication Compliance Excel
overtime