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As the Principal Product Manager for Continuous Delivery at GitLab, you will be responsible for owning the product strategy and roadmap for GitLab AI-First CD. Your role involves defining governance and compliance controls for AI-driven CD at scale, collaborating with cross-functional teams, and engaging with various departments to translate customer needs into product releases.
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Manage daily advocacy operations effectively
Produce and manage customer stories and reference assets
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Manage post-sales relationships for indirect customers via partner channels
Drive product adoption and retention through partner-delivered implementations
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Manage key accounts effectively
Develop and expand business across brands
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Manage daily advocacy operations and customer profiles.
Produce and manage customer stories and reference assets.
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Drive AI adoption strategy across departments.
Own success metrics for AI adoption.
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Lead and manage a team of Customer Success Managers and Team Leads
Drive renewal forecasting and Net Revenue Retention for the Digital segment
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Lead adoption of Asana AI Studio across CX.
Translate customer insights into scalable adoption programs.
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Lead AI adoption in customer success/SaaS
Enhance mental health & wellness benefits
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Manage daily advocacy operations
Maintain accurate customer profiles
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Translate customer requirements into implementation plans
Develop and execute project plans
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Assess and improve commercial strategy and market positioning
Identify revenue growth opportunities
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Drive adoption and business value
Collaborate for successful outcomes
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Own and manage a portfolio of Tier 4 customers
Lead onboarding processes and drive product adoption
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Manage daily advocacy operations
Produce and manage customer stories and reference assets
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Establish and maintain relationships with key leaders
Align cloud goals with outcomes for ISV customers
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Act as a strategic advisor to customers on best practices and tech strategy
Collect feedback to inform product, professional services, and leadership
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Drive product and partnership success for customers
Coach customers to achieve business goals
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Act as a trusted advisor and platform guide for LeagueApps customers
Ramp new customers and programs in year one
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Backfill CSM position in APAC
Maintain customer coverage in the region
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Manage client relationships and maximize platform value
Identify and pursue upsell opportunities
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Run end-to-end GTM recruiting for multiple departments
Partner with hiring managers to define success criteria and strategy
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Lead and develop a high-performing Customer Success organization
Drive GMV growth through strategic planning and executive engagement
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Manage client relationships effectively
Identify and pursue upsell opportunities
Posted 3 days ago
Manage daily advocacy operations
Produce and manage customer stories and reference assets
Posted 3 days ago
Become an expert on Iterable products
Provide top-tier customer service
Posted 3 days ago
Consulting customers on maximizing G2 products
Building relationships for upselling
Posted 3 days ago
Own post-sales tech relationship with government accounts
Lead implementation and integration efforts
Posted 3 days ago
Manage full sales cycle for APAC book of business
Retain, expand, and upsell existing accounts
Posted 3 days ago
Manage relationships with business brokers
Provide coaching on workflows and platform usage
Posted 3 days ago
Lead a Global Partnerships team for network partners
Build a team of Partner Account Managers
Posted 3 days ago
Manage a book of SMB accounts for revenue expansion.
Collaborate with various teams for a successful sales process.
Posted 3 days ago
Onboarding new talent and ensuring task completion
Maintaining talent records, performance notes, and compliance
Posted 3 days ago
Manage high-value distributor accounts post-sales
Lead customer lifecycle from onboarding to renewal
Posted 4 days ago
Lead enterprise sales for large employers
Develop strategic account plans for growth
Posted 4 days ago
Drive incremental growth through customer retention and expansion.
Collaborate with various departments for success.
Posted 4 days ago
Drive customer growth through retention and expansion
Strategically prioritize customer book for outreach refinement
Posted 4 days ago
Lead renewal negotiations and expansion for Mid-Market customers.
Build relationships with Loopio customers via multiple communication channels.
Posted 4 days ago
Manage a portfolio of mid-market customers effectively
Build strong relationships with executive sponsors and align objectives
Posted 4 days ago
Design and implementation of 1:many programs
Partnering with cross-functional teams
Posted 4 days ago
Operationalize customer and partner lifecycle standards
Improve onboarding quality and adoption
Posted 4 days ago
Lead and execute 1:many programs
Drive retention, growth, and adoption
Posted 5 days ago
Manage daily advocacy operations
Produce and manage customer stories and reference assets
Posted 6 days ago
Manage daily advocacy operations effectively
Produce and manage customer stories and reference assets
Posted 6 days ago
Sales upskilling for a Junior Sales Delegate
Engaging with senior B2B stakeholders
Posted 7 days ago
Manage daily advocacy operations
Produce and manage customer stories and reference assets
Posted 7 days ago
Align Asana with customer objectives through deep discovery
Build tailored success plans with milestones and metrics
Posted 7 days ago
Manage annual renewals and subscriptions effectively
Collaborate with Sales and Customer Success teams
Posted 7 days ago
Accelerate onboarding and adoption of payments and fintech products
Build relationships with customers to unblock the payments funnel
Posted 7 days ago
Understand cloud environments and goals
Design scalable cost allocation and tagging
Posted 7 days ago
Manage daily advocacy operations
Maintain accurate customer profiles and engagement history