Client Ops Analyst

New

Skills

Cross-functional Collaboration Documentation Financial Services Json Process improvements Sql

Join our team as a Client Operations Analyst to investigate and resolve technical issues using SQL, work with YAML/JSON configurations, and provide end-to-end support to clients. This role offers opportunities for growth and collaboration in the financial services domain.

Key Responsibilities
  • Investigate and resolve technical issues using SQL
  • Read YAML/JSON configurations to identify failures
  • Own client requests end-to-end and meet SLAs
  • Document findings with reproducible steps
  • Partner cross-functionally and provide actionable asks
Required Skills & Qualifications
  • 3+ years in technical support or ops analysis with SQL
  • Experience supporting B2B clients, ideally in financial services
  • Strong SQL skills: JOINs, aggregations, filters
  • Workflow analysis: read YAML/JSON configurations
  • Ownership mindset and ability to drive improvements

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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