Clinical Administrator Role

New

Skills

Communication Skills Customer Service Data Entry Multi-tasking Teamwork Time Management

30 minutes agoReport problemLyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.Behavioral health • mental health • digital health• Lyra is transforming mental health care through technology with a human touch. • We’re looking to add an experienced Clinical Administrator into our team. • The role will involve supporting our EAP Clinical Case Management team with data entry, data processing, assisting with processing referrals, sourcing affiliates, managing diaries, managing bookings, processing queries, invoicing and general administration duties. • Requires ability to work in a fast paced, agile environment, to support the growing team and service development. • This is a great opportunity for you to help shape our business.• Previous experience in a similar administration role • Experience of working in high pressure, time limited environments. • Excellent communication skills • Experience of working with clinicians or within a multidisciplinary team • Knowledge of working within administrative boundaries and knowing when to escalate for senior or clinical support • Ability and experience of working autonomously from home in a remote based role. • Experience of working under pressure and in areas where clarity may be lacking. • Ability to effectively prioritise multi-task and work in a time pressured environment • Computer literacy & ability to type whilst conducting work on the phone • Articulate with attention to detail • Able to work independently and as part of a team • Good time management ability • A keen sense of ownership and responsibility for the quality of work produced • Business and commercial awareness • Customer first approach • Openness to change with a growth mindset• 28 days holidays plus bank holidays per year • Private medical insurance • Discretionary bonus scheme • Group life assurance - up to 10x annual salary • Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness. • Access to 24/7 Employee Assistance Programme • Accredited Living Wage Employer

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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