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We’re a growing team, and as we scale, so does our need to focus on expanding our CloudOps team. You’ll be joining a people-focused company, and as a Manager Cloud Operations, you have a strong focus on Site Reliability Engineering (SRE) to lead our team in ensuring the reliability, performance, and scalability of our cloud-based infrastructure. This role will be pivotal in driving our SRE practices across both Azure and AWS environments. THE OPPORTUNITY Lead, mentor, and develop a team of DevOps and SRE engineers. Implement and promote SRE principles and practices across the organization. Define and monitor service level objectives (SLOs), service level indicators (SLIs), and service level agreements (SLAs). Develop and implement incident response and post-mortem processes. Drive automation of operational tasks and infrastructure management. Design, implement, and maintain scalable and resilient infrastructure on Azure and AWS. Implement infrastructure-as-code (IaC) using tools like Terraform. Ensure security and compliance of cloud environments. Manage CI/CD pipelines for automated deployments. Implement and maintain comprehensive monitoring and alerting systems. Utilize monitoring tools like Azure Monitor, AWS CloudWatch, Prometheus, Grafana, etc. Communicate effectively with stakeholders at all levels. Responsible for hiring the right team for the product. THE SKILL SET Between 12 to 18 years of experience which includes leading SRE teams building highly scalable, secure, efficient, and resilient production systems in AWS and Azure. Proven experience in implementing and managing SRE practices. Strong understanding of CI/CD pipelines and automation tools. Proficiency in infrastructure-as-code (IaC) tools (Terraform) Experience with containerization and orchestration technologies (Docker, Kubernetes). Strong understanding of networking concepts and protocols. Experience with monitoring and logging tools (Azure Monitor, CloudWatch, Prometheus, Grafana, ELK stack). Scripting and programming skills (Python, Bash, etc.). Experience with various Databases (Oracle, SQLServer, etc.). THE BENEFITS Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year Wedding gift and newborn gift allowance for employees. 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage upto three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage upto three times of Annual CTC. Dependents are not covered. Provident fund contributions THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here. OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Slove for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here. OUR TEAM IS GROWING. YOU WILL TOO.
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Provide timely and empathetic customer support.
Troubleshoot technical issues across cloud providers and systems.
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Craft efficient and secure client code.
Collaborate with the team for successful project outcomes.
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Self-driven individual passionate about solving complex business and technology problems
Skills development in consulting, presales, support, and customer success areas
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Seeking experienced Junior Software Engineer for a long-term contract in Canada.
Skills required include TypeScript, Node.js, React, AWS, and Agile practices.
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Deliver roadmap for Discovery & Gift Building squad
Collaborate with cross-functional teams
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Lead AI-driven developer productivity solutions.
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Provide top-tier customer support for technical issues
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