CRM Platform Manager Role

New

Skills

Ab testing Api Documentation Architecture Braze Crm Data Warehousing Json Salesforce Salesforce marketing cloud Sql

Join Goodnotes as a CRM Platform Manager and play a pivotal role in driving user growth and retention through strategic CRM initiatives. Collaborate with a distributed, talented Growth Marketing team to empower large-scale CRM campaigns, ensuring platform scalability, seamless data integration, and robust experimentation frameworks. This remote position offers the opportunity to work cross-functionally with marketers, engineers, product managers, and designers, contributing to our mission of enhancing human and AI collaboration.

Key Responsibilities
  • Oversee day-to-day operations and technical management of the CRM platform, ensuring data integrity and platform hygiene.
  • Develop and maintain scalable user segmentation logic for personalized messaging across millions of users.
  • Contribute to the CRM technology roadmap, proposing new features and infrastructure enhancements.
  • Design and implement experimentation frameworks for precise A/B testing and accurate measurement across CRM channels.
  • Collaborate with Engineering, Product, and Data teams to evolve CRM system architecture and ensure seamless integration.
  • Ensure compliance with privacy, security, and data governance policies in all CRM processes.
Required Skills & Qualifications
  • 5+ years of hands-on experience with enterprise CRM platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud) in a product-driven or subscription-based environment.
  • Proven expertise in CRM platform maintenance, troubleshooting, and feature implementation.
  • Strong understanding of user data flows, event tracking, and CRM integration with data warehouses or CDPs.
  • Proficiency with SQL, JSON, API documentation, and campaign logic (triggers, delays, conditions).
  • Experience collaborating with Engineering and Product teams on data instrumentation and experimentation infrastructure.
  • Proactive mindset for identifying CRM tooling needs and advocating for platform improvements.
  • Commitment to continuous learning and development, with a passion for user-centric solutions.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

Share this job:

Similar Jobs

Senior Digital Marketing Analyst

New

Provide data-driven insights to optimize campaign performance

Collaborate with digital marketing managers

A/b Testing Ab testing Analyst Communication

Customer Lifecycle Marketer

Posted 9 days ago

Design and execute marketing strategies supporting the full customer journey

Optimize lifecycle stages across various customer touchpoints

A/b Testing Ab testing Cross-functional Collaboration Customer feedback

Senior Product Analyst

Posted 18 days ago

Drive long-term growth and leverage latest technologies

Deliver actionable insights and recommendations

A/b Testing Ab testing Analyst BigQuery

Product Marketing Manager

Posted 19 days ago

Own the narrative across the user journey

Drive revenue through feature leverage

A/b Testing Ab testing Copywriting Crm

Senior Lifecycle Marketing Manager

Posted 21 days ago

Design, implement, and optimize lifecycle campaigns

Collaborate with cross-functional teams for project management

Ab testing Analytics Data Analysis Lifecycle marketing

Senior AI Engineer

Posted 21 days ago

Build and productionize advanced AI systems

Develop large language model platforms

Ab testing Ai Systems Api Integration Architecture

Adobe Analytics Senior Analyst

Posted 28 days ago

Maintaining and optimizing Adobe Analytics platform

Providing data insights for key business decisions

Ab testing Analyst Analytics CMS

Senior Digital Analyst

Posted 34 days ago

Optimizing campaign performance through data-driven insights.

Utilizing AI tools for ad asset creation and predictive modeling.

A/b Testing Ab testing Ai Tools Bidding Strategies

Senior CRM Lifecycle Manager

Posted 38 days ago

Design and optimize lifecycle campaigns for user retention and revenue

Manage multichannel communications and user engagement

Ab testing Analytics Cross-functional Collaboration Data Analysis

Senior Lifecycle Marketing Manager

Posted 40 days ago

Design and optimize lifecycle campaigns

Manage project with cross-functional teams

Ab testing Analytics Crm Cross-functional Collaboration

Senior Product Analyst

Posted 52 days ago

Drive long-term growth and provide insights in professional services domain.

Collaborate with Product Managers and cross-functional teams.

A/b Testing Ab testing Analyst BigQuery

Product Marketing Manager - Lifecycle/CRM

Posted 55 days ago

Crafting compelling narratives for user engagement

Leading feature launches for product growth

A/b Testing Ab testing Copywriting Crm

Senior Digital Marketing Analyst

Posted 55 days ago

Analyze campaign data to optimize performance

Design and execute A/B tests for campaign validation

A/b Testing Ab testing Ai Tools Analyst

Adobe Analytics Senior Analyst

Posted 60 days ago

Maintaining and administering Adobe Analytics platform

Implementing and ensuring accurate data collection

Ab testing Analyst Analytics Crm

Senior CRM Manager

Posted 62 days ago

Design, implement, and optimize lifecycle campaigns

Partner with cross-functional teams for campaign execution

Ab testing Analytics Crm Data Analysis

Senior Digital Marketing Analyst

Posted 87 days ago

Optimize digital marketing campaigns using data analysis

Leverage AI for asset creation and keyword optimization

A/b Testing Ab testing Analyst Digital Marketing

Senior Digital Marketing Analyst

Posted 87 days ago

Optimize digital marketing campaign performance using data insights

Design and validate tests for continuous campaign improvement

A/b Testing Ab testing Analyst Digital Marketing

Adobe Analytics Senior Analyst

Posted 92 days ago

Administer and optimize Adobe Analytics platform

Ensure accurate data collection and integrity

Ab testing Analyst Analytics Html

Growth Product Manager

Posted 103 days ago

Drive member loyalty and organic growth

Architect and scale rewards and referral ecosystem

A/b Testing Ab testing Agile Agile Methodologies

Growth Marketing Manager Role

Posted 105 days ago

Drive demand generation and go-to-market execution

Optimize marketing funnel and conversion rates

A/b Testing Ab testing Ai Tools Customer Experience

Senior Product Analyst Role

Posted 116 days ago

Drive business growth through data analysis

Deliver actionable insights and recommendations

A/b Testing Ab testing Analyst BigQuery

Senior Digital Marketing Analyst

Posted 119 days ago

Analyze campaign data to generate insights

Optimize PPC performance using data-driven strategies

A/b Testing Ab testing Analyst Dashboard Development

Experiment Platform Engineering Manager

Posted 119 days ago

Lead development of privacy-preserving experimentation platform

Foster an inclusive and empowering remote engineering team

A/b Testing Ab testing Architecture Cloud Platforms

Staff AI Engineer Role

Posted 122 days ago

Build and productionize advanced AI systems using LLMs and agents.

Develop scalable platforms and backend infrastructure for AI-powered applications.

A/b Testing Ab testing Api Integration Architecture

Adobe Analytics Senior Analyst

Posted 124 days ago

Administer and maintain Adobe Analytics platform

Ensure accurate data collection and integrity

Ab testing Analyst Analytics Html

Customer Acquisition Product Manager

Posted 124 days ago

Enhance customer acquisition through product innovation

Optimize marketing workflows and tools

A/b Testing Ab testing Agile Agile Methodology

BI Analyst – Sporty Group

Posted 142 days ago

Deliver actionable business insights

Develop and optimize data pipelines

A/b Testing Ab testing Airflow AWS

Wikipedia Reader Growth Lead

Posted 142 days ago

Enhance Wikipedia’s reading experience for modern users.

Develop and scale innovative content discovery features.

A/b Testing Ab testing Agile Agile Methodologies

Reader Growth Product Manager

Posted 142 days ago

Enhance Wikipedia reading experience

Develop intuitive content discovery features

A/b Testing Ab testing Agile Agile Methodologies

Wikipedia Reader Growth Lead

Posted 142 days ago

Evolve Wikipedia's reading experience for new generations

Develop and deploy intuitive, multimedia features

A/b Testing Ab testing Agile Agile Methodologies

Reader Growth Product Manager

Posted 142 days ago

Enhance Wikipedia reader engagement for new generations

Lead cross-functional teams to deliver innovative features

A/b Testing Ab testing Agile Agile Methodologies

Reader Growth Product Manager

Posted 142 days ago

Enhance Wikipedia reading experiences for modern audiences.

Lead cross-functional teams to develop and scale new features.

A/b Testing Ab testing Agile Agile Methodologies

VP Analytics & AI Leadership

Posted 143 days ago

Lead and scale a global analytics team

Drive business impact through advanced analytics and AI

A/b Testing Ab testing Analytics Customer Experience

Senior Product Analyst Role

Posted 148 days ago

Drive business growth through analytics

Deliver actionable insights from data

A/b Testing Ab testing Analyst BigQuery

Marketing Analyst Role

Posted 148 days ago

Drive data-informed marketing decisions

Optimize campaigns through analytics

A/b Testing Ab testing Analyst Entertainment

Senior Digital Marketing Analyst

Posted 151 days ago

Deliver actionable data insights for marketing optimization

Support and enhance PPC campaign performance

A/b Testing Ab testing Analyst Dashboard Development

Customer Acquisition Product Lead

Posted 151 days ago

Enhance customer acquisition through product innovation

Drive data-driven experimentation and optimization

A/b Testing Ab testing Agile Agile Methodologies

Experiment Platform Engineering Manager

Posted 151 days ago

Lead and develop a privacy-preserving experimentation platform

Foster an inclusive and empowering remote team culture

A/b Testing Ab testing Architecture Cloud

Product Director, User Growth

Posted 168 days ago

Drive user acquisition and retention

Establish data-driven growth frameworks

A/b Testing Ab testing Computer science Data Analysis

Lead Product Manager, Wikipedia

Posted 173 days ago

Enhance Wikipedia's reading experience for new generations

Lead cross-functional teams to build and scale user-centric features

A/b Testing Ab testing Agile Agile Methodologies

Wikipedia Reader Growth Lead

Posted 173 days ago

Enhance Wikipedia's reading experience for new generations

Lead cross-functional teams to build and scale innovative features

A/b Testing Ab testing Agile Agile Methodologies

Wikipedia Reader Growth Lead

Posted 173 days ago

Enhance Wikipedia's reading experience for new generations

Lead cross-functional teams to build scalable features

A/b Testing Ab testing Agile Agile Methodologies

Wikipedia Reader Growth Lead

Posted 173 days ago

Enhance Wikipedia's reader experience for new generations.

Lead cross-functional teams to build innovative, scalable features.

A/b Testing Ab testing Agile Agile Methodologies

Reader Growth Product Manager

Posted 173 days ago

Enhance Wikipedia's reading experience for new generations

Develop and scale engaging, modern features across platforms

A/b Testing Ab testing Agile Agile Methodologies

BI Analyst – Sports Betting

Posted 174 days ago

Mine and analyze large-scale business data

Develop and maintain dashboards and reports

A/b Testing Ab testing Airflow Analyst

Senior SEO Product Analyst

Posted 205 days ago

Drive actionable SEO insights from data analysis

Collaborate with cross-functional teams to influence strategy

A/b Testing Ab testing Analyst Analytics

Engagement & Subscriptions PM

Posted 207 days ago

Drive member activation, engagement, and retention

Develop and execute data-driven product strategies

A/b Testing Ab testing Agile Agile Methodologies

BI Analyst, Sports Betting

Posted 209 days ago

Deliver actionable data insights for business growth

Design and maintain robust ETL pipelines

A/b Testing Ab testing Analyst AWS

Senior Reader Product Manager

Posted 214 days ago

Enhance Wikipedia's reader experience globally

Develop and scale features for desktop and mobile users

A/b Testing Ab testing Agile Agile Methodologies

Data Scientist, Snowflake CRM

Posted 259 days ago

Develop predictive models for CRM automation

Deploy and monitor ML models in Snowflake

Ab testing Braze Git Machine Learning
overtime