Customer Advocacy Lead

New

Skills

Storytelling

Job Overview

As a Customer Advocacy Marketing Lead, you will be responsible for managing day-to-day advocacy and reference programs across various channels. Your primary focus will be on executing and optimizing advocacy initiatives to increase participation, as well as owning ReferenceEdge to streamline advocacy efforts.

Responsibilities
  • Manage day-to-day advocacy & reference program across channels
  • Execute and optimize advocacy initiatives to boost participation
  • Own ReferenceEdge to streamline advocacy, references, proof points, and stories
  • Build and maintain a pool of referenceable customers
  • Coordinate cross-functional teams for engaging, data-driven stories
Requirements & Qualifications
  • 3-5+ years in customer marketing/advocacy
  • Proven success in advocacy/reference programs
  • Excellent project management & communication
  • Strong attention to detail and organization
  • Strong written and verbal English communication

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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