Customer Engineer, North America Market

New

Skills

Analytics Apis Automation Crm Integrations Project Management SaaS

A Customer Engineer position in the North America Market focused on customer activation, adoption, growth, renewals, and value realization.

Responsibilities
  • Own customer activation
  • Drive adoption and growth
  • Manage renewals and value realization
  • Lead add-on activations
  • Proactively monitor and support portfolio
  • Manage customer escalations
  • Technical troubleshooting in CRM, analytics, and automation
Requirements & Qualifications
  • Technical fluency in SaaS, APIs, webhooks, and integrations
  • Ability to troubleshoot customer environments
  • Read documentation and resolve blockers independently
  • Customer-focused and empathetic
  • Clear communicator to technical and non-technical audience
  • Strong project management skills

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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