Customer Ops Strategy Associate

Analyze customer sentiment data to identify pain points & opportunities

Size impact on KPIs

Provide excellent customer service via phone and email

Resolve complex customer issues and escalations

Drive user growth, engagement, and profitability through data analytics

Collaborate with cross-functional teams to influence key business decisions

Increase customer happiness through supply chain efficiency

Value teamwork and collaboration over individual efforts

Communicate Level AI's technology effectively to stakeholders.

Develop strategic solutions for optimizing customer workflows.

Recruit an experienced Software Development Director for Cloud Delivery Engineering

Emphasize technical expertise in SaaS, IaaS, microservices, and security

Guide inbound API partners through onboarding process

Provide technical assistance and troubleshoot reported issues

Hiring a remote Event Manager / Coordinator for freelance, part-time position.

Managing and coordinating events for brands to publish catalogs online.

Providing customer support via email and live chat

Advocating for customer needs internally

Responsible for project setup, communication management, and client subscription renewals

Assigning projects to data analysts and planning email campaigns

Lead and execute demand generation campaigns for Pressable.

Design targeted campaigns for agencies, developers, and mid-market buyers.

Drive revenue growth through enterprise account management.

Identify new business opportunities aligned with product offerings.

Manage project setup and delivery in Salesforce

Ensure excellent customer service and client satisfaction

Drive business growth through lead acquisition

Expand client base by acquiring HNW individuals and institutional clients

Define and elevate Pressable's brand identity and narrative

Enhance community engagement and partnerships

Provide high-quality technical support to B2B clients.

Troubleshoot software incidents and escalate complex issues.

Hiring a remote Operations & Program Manager for Customer Success.

Full-time position allowing remote work within the United States.

Build strong relationships with key customers and stakeholders.

Optimize the customer journey to enhance satisfaction and loyalty.

Oversee technical sales process and customer interactions for market data provision.

Create use-cases with market data in Python, C++, and/or Rust to showcase product capabilities.

Drive long-term growth and leverage latest technologies

Deliver actionable insights and recommendations

Lead and oversee Customer Success teams in Blackbaud India

Ensure efficient management and execution of Customer Success & Support team

Hiring and developing a high-performing team focused on improving integration quality and reliability

Owning product and technical decisions to prioritize reliability and security

Hiring a Director level candidate with 10+ years of experience in product development and a background in the apparel industry.

Leading and managing the product development team to drive innovation and optimize processes.

Recruit a Sales Account Executive with bilingual proficiency in English and Punjabi

Utilize B2B cold calling and outbound sales strategies

Cold call prospects and convert them into clients

Collaborate with the team to achieve goals

Efficiently deliver Blackbaud services with increased value to customers

Prioritize tasks and manage a high volume of service activity

Manage executive experiences for 1Password

Enhance customer satisfaction and loyalty

Assess business opportunities and shape strategies

Design impactful, results-driven solutions

Guide inbound API partners through development process

Provide technical assistance and solutions via Zendesk and Zoom calls

Lead and support a global team of Customer Success Managers

Develop strategies to enhance customer engagement and retention rates

Expand Zendesk's footprint in Finland and Iceland

Generate net-new business in the commercial segment

Provide technical support to B2B clients

Troubleshoot and resolve complex technical issues

Provide customer support via email and live chat

Identify and solve technical problems

Manage project setup, communications, and client subscriptions effectively

Ensure superior customer experience and client satisfaction

Build strong customer relationships and loyalty.

Utilize DevSecOps expertise for customer success.

Define and evolve Pressable's brand voice and identity

Create engaging content and storytelling that differentiates Pressable

Lead and mentor a team of Technical Account Managers

Drive customer adoption, satisfaction, and retention

Manage customer relationships effectively

Advocate for customer needs within the organization

Hiring Account Executives proficient in English for Bobtail's supply chain improvement project

Emphasizing teamwork, experimentation, and innovation in achieving organizational goals

Deliver Blackbaud services effectively and efficiently

Manage customer requirements and processes

Provide excellent customer support via email and live chat

Enhance customer experience and identify problems

Hire a Director of Product Development with extensive experience

Create high-quality products using data-driven strategies

Guide API partners from initial contact through go-live

Provide technical assistance and troubleshooting for API users

Assess business opportunities and shape strategies

Design impactful and results-driven solutions

Hiring a full-time remote Customer Strategy & Operations

Position can be done remotely anywhere in the United States

Provide effective handling of customer support issues related to Google Cloud Platform networking services.

Serve as a point of escalation for client technical issues.

Streamline client onboarding in Spanish and English

Maintain and nurture client relationships

Lead and develop a global Customer Success team

Enhance customer retention and satisfaction

Deliver actionable business insights

Drive growth and optimization strategies

Ensure client satisfaction and retention

Facilitate client onboarding and support