Customer Service Rep - Sales

Job Overview

AT&T, a leading telecommunications company, is looking for a Customer Service Call Center Representative focused on sales to join their team. This role involves handling customer interactions in a fast-paced environment, resolving issues related to service, billing, payments, and collections, and explaining product features clearly.

Responsibilities

• Handle customer interactions efficiently
• Resolve service, billing, and payment issues
• Explain product features clearly
• Troubleshoot basic problems
• Build customer confidence and loyalty

Requirements & Qualifications

• Unwavering Customer Focus
• Strong Work Ethic
• Adaptability
• Problem-Solving Skills
• Attention to Details