Customer Success Manager

Enhance knowledge management practices and platforms

Drive cross-functional collaboration and knowledge sharing

Support and enhance the Knowledge Exchange program

Promote and advocate knowledge sharing across global teams

Specialized in payroll tax operations

Proficient in tax compliance

Optimize staffing logistics and reporting processes

Enhance relationships with internal teams

Lead fee development and negotiations, Foster client relationships, Develop new business

es, Delegate tasks effectively, Ensure project

- Lead fee development and negotiations - Foster client relationships - Conduct client meetings -

epare and engineer systems - Ensure project budgets and schedules are

- Manage full proposal lifecycle effectively - Develop compelling and accurate proposal content -

llaborate with cross-functional teams - Systemize RFP response processes - Enhance win rate through

Customer-focused approach, Collaborative mindset, Data-driven decision-making, Sustainability

n, Target-driven