CX Operations Director

Analyze data to support data-driven decisions

Create models/tools to identify and remove inefficiencies

Responsible for revenue forecasting and scenario modeling

Collaborate with GTM leadership to define ROI metrics

Identify, investigate, and mitigate fraudulent activity

Implement logic targeting bad actors and high-risk behavior

Own revenue forecasting and scenario modeling

Partner with leadership to define ROI metrics

Lead revenue forecasting and modeling efforts

Collaborate with GTM leadership on defining key metrics

Revenue forecasting and modeling

Collaboration and partnership with other teams

Lead advanced data analysis and modeling for marketing data

Ensure data quality, enrichment, and governance

Build enterprise revenue forecast models

Develop reporting with variance analysis

Work with Enterprise customers to understand business needs and data replication needs

Develop and deliver technical presentations to Enterprise audiences

Prepare and present board materials effectively

Coordinate and manage events and retreats

Manage and track promotional calendar and details effectively

Analyze and report on promotional performance and effectiveness

Build models and queries to transform data

Maintain and develop data pipeline architecture

Design and maintain dashboards, reporting tools, and data models

Translate business needs into analytical tools and metrics

Define metrics and requirements

Build and maintain dashboards

Lead and scale EV product features

Define long-term EV integrations strategy

Own GTM operations for a business unit

Drive GTM cadence and accountability

Develop deep understanding of software and customer needs

Translate high-level requirements into detailed user stories

Develop and optimize website strategy for driving traffic and conversions.

Implement and improve website analytics tracking.

Deliver insights and analytics to uncover strategic opportunities.

Empower stakeholders with self-serve data tools.

Delivering insights and analytics to uncover strategic opportunities

Driving faster user-centric decisions

Deliver insights and analytics to uncover new strategic opportunities

Lead experimentation efforts and user behavior modeling

Developing robust ETL processes for data integration from various sources.

Ensuring data quality and integrity through automated validation processes.

Manage and enhance revenue technology stack

Ensure seamless integration of revenue systems

Craft and optimize website strategy

Maximize traffic, engagement, and conversions

Optimize revenue operations for Allium.so's growth

Develop accurate revenue forecasting models

Analyze user behavior to drive key outcomes

Improve data accessibility and literacy

Transform data into research-ready datasets

Design and maintain data pipelines for healthcare data

Aggregate remote data analyst job listings globally.

Include essential job details like company name and salary range.

Develop fraud detection rulesets and scoring to manage fraud risk, collaborate with investigations.

Designing, testing and implementing fraud detection rulesets and scoring to manage our fraud risk and enable business growth.

- Design and develop BI solutions - Create reports and dashboards - Perform data analysis -

ate with stakeholders - Ensure data