Desktop Support Engineer

New

Skills

Active directory macOS Microsoft 365 Powershell Python Slack Windows

Provide hands-on IT support for MacOS and Windows in the NYC office. Own device lifecycle including procurement, setup, deployment, asset tracking, and decommission. Administer Okta for provisioning, deprovisioning, SSO apps, and workflows. Manage Slack and Microsoft 365 (Exchange, SharePoint, OneDrive) and on-prem AD. Maintain networking infrastructure including Meraki, FortiGate, VPN, and security troubleshooting. Build automation scripts/workflows (PowerShell, Python, Zsh, Okta) to reduce workload. IT support in a mixed MacOS/Windows environment. Device lifecycle management for provisioning, setup, and deployment. Okta admin for SSO, provisioning, and workflows. MDM/remote management (JumpCloud or similar). Microsoft 365 admin for Exchange Online, SharePoint, OneDrive. On-prem Active Directory and Slack admin. Health, dental, vision insurance. Disability and life insurance coverage. Paid holidays and generous leave. Commuter benefits and wellness programs. Unlimited PTO in the US. Catered lunches.

Key Responsibilities
  • Provide hands-on IT support for MacOS and Windows
  • Manage device lifecycle and procurement
  • Administer Okta for user provisioning and SSO
  • Maintain networking infrastructure
  • Build automation scripts to reduce workload
Required Skills & Qualifications
  • Experience with MacOS and Windows support
  • Proficiency in managing Okta, Slack, Microsoft 365, and Active Directory
  • Networking experience with Meraki, FortiGate, VPN
  • Scripting skills in PowerShell, Python, Zsh
  • Experience in device lifecycle management and MDM

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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