Eng. Manager, Infra. Platforms

Hire, lead, and support a high-performing Infrastructure Platforms team, creating an environment where GitLab team members can do their best work and deliver strong results. Connect business goals and customer needs with sound engineering by partnering closely with Product Managers and other Engineering Managers to define and deliver scalable infrastructure platforms. Own agile delivery for your team, including planning, prioritization, and execution of projects that improve how we operate GitLab.com, GitLab Dedicated, and self-managed offerings. Guide the security, reliability, performance, and scalability of core platform components, working with your team to design, review, and iterate on solutions. Collaborate across Infrastructure Platforms, other Infrastructure groups, Support, and Customer Success to ensure our platforms meet the needs of teams that run and support GitLab. Dive into technical discussions and reviews, helping to unblock complex issues and translating technical trade-offs into clear context for non-technical stakeholders. Encourage continuous improvement in how we run our services, including quality, observability, incident response, and operational efficiency. Participate in the Incident Management on-call rotation, partnering with reliability and development teams to help ensure availability goals for GitLab.com are met. Leading infrastructure, platform, or development teams at scale, with a track record of building high-performing, values-aligned teams. Excellent technical background, including strong infrastructure and platforms experience and familiarity with Kubernetes, Ruby/Go, and continuous integration and continuous deployment (CI/CD) practices. Strong expertise in running and scaling large, consumer-grade platforms, with a focus on reliability, security, performance, and scalability. Ability to hire, develop, and coach team members, creating an environment where people can thrive and deliver meaningful results. Effective cross-functional collaboration skills, including the ability to partner with Product Managers, Engineering Managers, and other stakeholders to align on goals and outcomes. Ability to deep dive into complex technical issues and translate them into clear, actionable language for both technical and non-technical audiences. Managing remote, globally distributed teams and working effectively in an all-remote, asynchronous environment. Passion for open source and developer tools, with a commitment to GitLab's values, inclusive culture, and high-performance expectations. Pay range: $131K - $282K support

Key Responsibilities

• Hire, lead, and support the Infrastructure Platforms team
• Partner with Product Managers and Engineering Managers to define and deliver scalable infrastructure platforms
• Guide security, reliability, performance, and scalability of core platform components
• Collaborate to ensure platforms meet the needs of GitLab teams
• Participate in Incident Management and ensure availability goals are met for GitLab.com

Required Skills & Qualifications

• Deep technical background in infrastructure and platforms
• Experience with Kubernetes, Ruby/Go, CI/CD practices
• Expertise in running and scaling large platforms with a focus on reliability and security
• Strong leadership and team development skills
• Effective cross-functional collaboration and communication abilities