Forward Deployed Engineering Lead

New

Skills

Problem-solving Product Management Project Management

Build and lead an exceptional team of Forward Deployed Engineers. Own customer engagements end-to-end. Build forward from the outcome across product, data, and integrations. Own the last mile to ensure production readiness. Balance speed with sound judgment. Be the calm in the storm during high-stakes launches. Turn deployment lessons into reusable tooling and improvements. Think critically to balance speed and durability. 6+ years fielding real production solutions. Deep hands-on engineer who loves code and real-world problems. Comfortable in front of customers and credible with technical stakeholders. You don't wait for perfect specs - you ask sharp questions and move. You can hold complexity in your head and simplify it. You're ambitious and want to build infrastructure that actually matters. Equal opportunity employer; diversity and inclusion. Reasonable accommodations for disabilities, pregnancy, and sincerely held religious beliefs; accommodations@joinpromise.com Promise is a US government contractor; candidates must reside in the US.

Key Responsibilities
  • Build and lead a team of Forward Deployed Engineers
  • Own customer engagements from start to finish
  • Ensure production readiness and smooth product integrations
  • Balance speed and sound judgment during high-stakes launches
  • Turn deployment lessons into reusable tooling and improvements
Required Skills & Qualifications
  • 6+ years experience in fielding real production solutions
  • Proficient in coding and solving real-world problems
  • Comfortable with customer interactions and technical stakeholders
  • Ability to simplify complex issues and ask sharp questions
  • Ambitious and driven to build meaningful infrastructure

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

Share this job:

Similar Jobs

Software Engineer II (Fullstack)

New

Developing scalable internal software and integrations

Collaborating with cross-functional teams

API Design Data Modeling Integrations Java

Data Center Security Specialist

New

Administer security policies at data centers

Enforce security standards and produce audit reports

Analytical Skills Google Workspace Mac Problem-solving

Senior Data Scientist, Growth Marketing

New

Drive growth and increase marketing impact

Ensure accurate marketing measurement data

Causal Inference Collaboration Data Mining Marketing Analytics

Global Compensation Partner

New

Design and implement global compensation programs

Analyze market data to maintain competitive packages

Communication Data Analysis HR Market Analysis

Crypto Trading Backend Engineer

New

Build and maintain backend services for high-volume crypto trading

Design, implement, and release scalable product features

Architecture Distributed systems Problem-solving Rest Apis

AI Specialist

New

Own end-to-end delivery of AI agents

Define agent workflows, prompts, and behaviors

Communication Problem-solving Testing

Applied AI Engineer

New

Guide customers through product journey

Build custom demos and prototypes

Ai Tools Debugging Javascript Problem-solving

AI Model Serving Engineer

New

Develop state-of-the-art voice cloning and low latency text-to-speech solutions.

Implement backend solutions using Python.

Backend Development Docker Gcp Kubernetes

AR & AP Specialist

New

Support day-to-day operational accounting activities

Improve efficiency in operational accounting processes

Accounting Analytical Thinking Communication Skills Finance

Salesforce Admin Support

New

Provide user support for Salesforce platform

Maintain data quality and integrity

Communication Skills Deadline Management Problem-solving Project Management

Customer Support Representative

New

Provide customer support through various channels

Resolve complex technical issues related to integrations and data syncing

Analytical Skills Email Support Problem-solving Sso

Research Program Coordinator

New

Maintain project plans and documentation

Implement iterative improvements to programs and systems

Collaboration Communication Skills Documentation Management Problem-solving

Dispatcher Jr.

New

Monitor real-time routes and control entries/exits

Resolve operational incidents and maintain communication

Crm Monitoring Problem-solving Teamwork

Care Coordinator

New

Support patient care and appointment management

Deliver exceptional customer service

Communication Skills Customer Service Multitasking Problem-solving

Clinical Account Manager - Louisville

New

Drive new and organic growth at hospitals.

Expand Ceribell use in acute/critical care centers.

Communication Problem-solving Relationship Building

Strategic Coding Lead

New

Own high-impact customer pipelines and make impactful decisions.

Design data taxonomy to improve model performance based on customer needs.

Computer science Data Analytics Problem-solving Python

Applied AI Engineer

New

Guide customers through product journey

Build custom demos and prototypes

Ai Tools Debugging Javascript Problem-solving

Admin Specialist - Office Support

New

Manage license renewals, trade shows, marketing support, and accounts receivable efficiently

Ensure accuracy in auditing invoices and renewal data monthly

Analytical Thinking Communication Skills Database Management Event Coordination

AI Financial Software Internship

New

Build financial software using AI technology

Work on impactful products with a mentor and team

Ai Collaboration Communication Creativity

Payroll Specialist Lead

New

Act as a Subject Matter Expert for payroll operations in Croatia and Serbia

Manage payroll relationships with stakeholders to ensure smooth processing

Analytical Mindset Compliance Excel Fluency in english

Hawaii Channel Specialist

New

Provide exceptional support to Hawaii affiliates

Develop deep knowledge of affiliate features and processes

Analytical Skills Communication Skills Customer Support Problem-solving

AR & AP Specialist

New

Support day-to-day operational accounting activities

Assist with external audits

Analytical Thinking AR Google Sheets Interpersonal Skills

Garage Door Technician Sales

New

Diagnose, repair, and install residential garage doors and openers.

Meet homeowners in person, build trust, and present tailored solutions.

Communication Skills Customer Service Problem-solving

Senior Finance Analyst

New

Provide financial decision support

Translate financial data for stakeholders

Budgeting Communication Excel Financial Analysis

Senior Quality Systems Engineer

New

Develop, implement, and maintain QMS per AS9100 and aerospace regulations.

Collaborate with various departments to ensure robust processes.

Continuous improvement Problem-solving

Field Operations Manager/Engineer

New

Lead regional transportation operations efficiently

Ensure carrier and fleet coordination for optimal performance

Ai Tools Engineering Fleet Management Problem-solving

Weekend Shift Fulfillment Lead

New

Lead by example to ensure safety and efficiency in operations

Provide on-floor direction, answer questions, and solve problems

Communication Skills Problem-solving Teamwork

Ground Operations Agent

New

Oversee and support Ground Operations/Customer Service Agents

Ensure service quality and safety compliance

Communication Customer Service Problem-solving Time Management

Insurance CSR III (Licensed)

New

Process requests requiring a resident license

Manage escalated verification cases

Communication Skills Compliance Customer Service Insurance

Solutions Engineer

New

Lead technical discovery and integration planning

Improve technical sales velocity

Apis Critical Thinking Problem-solving

Payroll Bureau Manager

New

Manage end-to-end payrolls for enterprise clients

Build confidence and trust with clients

Client Relationship Management Collaboration Communication Skills Excel

Payroll Specialist Lead

New

Manage relationships with key departments

Ensure data integrity and quality

Adaptability Analytics Excel Finance

Customer Success Manager

New

Hiring a Customer Success Manager for Mid-Market segment.

Offering a full-time remote position in the United States.

Communication Skills Customer Success Management Customer Support Independence

AR & AP Specialist

New

Support day-to-day operational accounting activities

Partner with cross-functional teams for business transactions

Accounting Analytical Thinking Communication Skills Finance

Renovation Loan Salesperson

New

Assist homeowners with home renovation financing solutions

Educate homeowners on obtaining renovation loans

Crm Problem-solving Salesforce Verbal communication

QA Engineer, Speechify Web App

New

Develop and execute manual test plans for Speechify Web app

Collaborate with engineers to identify and isolate defects

Bug Tracking Jira Problem-solving Troubleshooting

Customer Experience Associate

New

Provide excellent customer service and support

Resolving customer escalations and complex issues

Communication Skills Customer Service E-commerce Google Workspace

Support Engineer

Posted 3 days ago

Own end-to-end technical support for customers

Troubleshoot complex issues

Apis Cybersecurity Json Problem-solving

Renovation Loan Sales Associate

Posted 3 days ago

Assist homeowners with financing for renovation projects

Educate homeowners on renovation loan process

Crm Problem-solving Real Estate Sales Sales targets

Accounting Specialist

Posted 3 days ago

Support day-to-day accounting operations

Collaborate with cross-functional teams

Analytical Thinking Communication Skills Google Sheets Microsoft Excel

Customer Experience Associate

Posted 3 days ago

Handle customer inquiries effectively and efficiently.

Resolve complex customer issues promptly.

Communication Skills Customer Service E-commerce Google Workspace

Jr. Research Enablement Engineer

Posted 4 days ago

Hiring a Jr. Research Enablement Engineer remotely

Full-time position in the United States

Collaboration Communication Data Analysis Documentation

Dropbox Product Support Representative

Posted 4 days ago

Hiring a Product Support Representative remotely in the US

Full-time position with flexibility in work location

Communication Skills Customer Satisfaction Customer Support Problem-solving

Customer Experience Associate

Posted 4 days ago

Provide excellent customer service and support

Handle complex customer issues and escalations

Bilingual Customer Service E-commerce Google Workspace

Renovation Loan Salesperson

Posted 4 days ago

Assist homeowners with home renovation financing solutions

Educate homeowners on the renovation loan process

Problem-solving Real Estate Sales Verbal communication

Senior Program Manager, Business Systems

Posted 4 days ago

Lead large cross-functional programs

Own program execution and drive stakeholder alignment

Collaboration Communication Integration Problem-solving

Customer Support Specialist

Posted 4 days ago

Resolve customer support issues with patience and adherence to policies

Provide fast, accurate, and personalized customer support

Communication Skills Customer Support Flexibility Problem-solving

Recruiter

Posted 4 days ago

Manage full life cycle hiring process efficiently

Optimize recruitment strategy using data

Analytical Skills Communication Skills Organizational Skills Problem-solving

Backend Software Engineer

Posted 5 days ago

Build and test scalable backend features with correctness

Design systems using modern cloud tech and best practices

Cloud Technologies Collaboration Problem-solving Quality Assurance

Remote Acquia Account Executive

Posted 5 days ago

Hiring a remote Associate Account Executive

Full-time position

Account management Communication Skills Drupal Negotiation skills
overtime