French CSM - Part-time

New

Skills

Account management Communication Skills Customer Success Management Data Analysis Finance Multitasking Project Management Remote Work

Job Overview

Valutico is seeking a French and English-speaking Customer Success Manager for a part-time position. The selected candidate will work remotely and collaborate with a dynamic international team in the FinTech industry.

Responsibilities

Serve as day-to-day contact for assigned accounts, identifying opportunities and best practices
Facilitate workflow between team members and third-party providers
Collaborate on client meetings and prepare necessary documentation
Collect customer feedback and analyze metrics to improve customer satisfaction
Collaborate with the Product Team on issue resolution and platform development

Requirements & Qualifications

3 years of experience in Finance/Business Valuation, Account Management, or Customer Success
Ability to work autonomously and remotely
Strong communication, strategic planning, and project management skills
Fluent in French and English, additional languages are a plus
Motivated, customer-focused, and adaptable individual with analytical mindset

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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