Head of AI Delivery Ops

New

Skills

Okrs People Management Stakeholder Management

Job Overview

Lead and develop a team of Delivery Operations Managers across enterprise engagements. Translate customer outcomes into engagement-level OKRs; drive weekly reviews.

Responsibilities

Own integrated client delivery schedules: milestones, dependencies, critical path.
Establish milestone governance: definitions of done, entry/exit criteria, scope control.
Run delivery cadences: standups, risk reviews, exec updates, escalation paths.
Create SSOT for engagements: artifacts, decisions, risks, owners, plans.

Requirements & Qualifications

7–12+ years in delivery ops, TPM, or enterprise operations.
2+ years people management or leading multi-person delivery pods.
Proven ability to run enterprise delivery with OKRs, integrated plans, milestones, accountability.
Strong stakeholder presence with customers and internal leadership; calm under pressure.
Technical fluency to engage with senior engineers and IT stakeholders (integrations, risk).
Nice to have: AI/ML deployment exposure; procurement/security workflows; audit readiness.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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