Hosting Support Agent

Ongoing AWS-based website maintenance

Bug fixes and regular functionality checks

Provide remote technical support

Enhance customer satisfaction

Develop and maintain modern full stack web applications

Collaborate with multidisciplinary remote teams

Design and manage Active Directory infrastructure

Implement security and compliance controls

Engineer, implement, and monitor security measures for computer systems and applications.

Develop best practices and security standards for the organization.

Assist customers with technical problems related to Vercel products and services

Enhance the customer experience through engineering solutions

Designing and implementing network solutions, Monitoring network performance, Troubleshooting

k issues, Ensuring network security protocols, Collaborating with IT

Support and advise on software security, Threat analysis, Security measure identification,

ation of solutions, Service and

Work remotely, Provide technical support, Troubleshoot technical issues, Enhance customer

, Collaborate with support

Enhance infrastructure | Optimize cloud solutions | Ensure network security | Develop monitoring

utions | Support

Lead enhancement of Cyber portfolio, Create comprehensive PRDs, Collaborate with product teams,

ly empathize with customers, Understand evolving cybersecurity

- Provide technical support via email and live chat - Support cloud solutions - Assist with DNS and

PHP - Work with Android and Angular - Troubleshoot issues with Docker and

- Provide technical support remotely - Diagnose and resolve technical issues - Support cloud

ns and cybersecurity - Assist with artificial intelligence technology - Ensure customer

- Resolve technical queries - Analyze and document issues - Install and configure Linux services -

aintain help center - Monitor internal

Analyse and evaluate IT environments for cybersecurity, Consult on cybersecurity strategy,

security concepts and architectures, Develop cybersecurity standards and guidelines, Conduct