HR Specialist Shared Services

New

Skills

Communication Data Management Documentation Onboarding Stakeholder Management

Join our dynamic Regional Shared Service Centre as a Human Resource Specialist and play a crucial role in supporting professionals and managing HR operations for our international clients. This position offers the opportunity to work in a fast-growing, global environment, providing back-end HR, payroll, and legal support for entities across the APAC region. You will ensure seamless employee life cycle management, accurate data administration, and effective stakeholder collaboration while driving service excellence and continuous process improvement.

Key Responsibilities
  • Support key employee life cycle processes including onboarding, data management, absence management, visa renewals, transfers, and offboarding.
  • Prepare and maintain HR documentation such as employment contracts, amendments, policy documents, benefits and payroll enrollment forms, and termination certificates.
  • Organize and update employee records using our proprietary platform; process forms related to hires, changes, benefits, and terminations.
  • Administer benefits and collaborate with brokers/insurers for professional enrollments.
  • Coordinate with payroll teams and providers to ensure accurate payroll processing, including time and expense data management.
  • Conduct audits and checks on data changes to guarantee timely and precise payments.
  • Drive continuous improvement of HR processes and maintain standard operating procedures and policies.
  • Serve as the first point of contact for professionals during onboarding and offboarding, addressing queries and concerns.
  • Communicate and coordinate with internal teams, external vendors, and partners to ensure seamless service delivery.
  • Ensure adherence to service level agreements (SLAs) and standard operating procedures (SOPs).
Required Skills & Qualifications
  • 5-8 years of HR operations experience, preferably in a Shared Service Centre environment.
  • Comprehensive knowledge of HR procedures and policies; familiarity with labor legislation in India and South Asia is a plus.
  • Strong experience managing onboarding and offboarding processes.
  • Proficiency in both written and verbal English; excellent communication skills.
  • Advanced literacy with MS Office and ability to adapt to proprietary platforms.
  • Demonstrated stakeholder management and relationship-building skills.
  • Attention to detail, strong problem-solving abilities, and effective time management.
  • Ability to work collaboratively within an international, culturally diverse team.
  • Flexibility to support multiple time zones as per business needs.
  • Experience working in dynamic, fast-paced environments; adaptability to change.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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