Implementation Advisor

New

Skills

Customer success Remote Collaboration Workshops

Translate customer requirements into implementation plans. Develop and execute implementation and upgrade project plans. Design, create, and manage applications and integrations. Lead scope management and changes during projects. Collaborate with cross-functional teams to meet customer needs. Deliver webinars, workshops, and product training. Associate degree or equivalent with 2+ years in customer success. 2-3 years experience using HighLevel or similar solutions. Strong communication and follow-through with customers. Ability to manage multiple tasks in a fast-paced environment. Knowledge of internal systems (HighLevel, Freshdesk) preferred. IT technical skills and platform integrations. Remote-first, global team across 15+ countries. Onboarding playbooks and ongoing training. Work with an AI-powered, scalable platform. Collaborative culture focused on customer success. Opportunity to grow and make an impact at scale.

Key Responsibilities
  • Translate customer requirements into implementation plans
  • Develop and execute implementation and upgrade project plans
  • Design, create, and manage applications and integrations
  • Lead scope management and changes during projects
  • Collaborate with cross-functional teams to meet customer needs
  • Deliver webinars, workshops, and product training
Requirements & Qualifications
  • Associate degree or equivalent with 2+ years in customer success
  • 2-3 years experience using HighLevel or similar solutions
  • Strong communication and follow-through with customers
  • Ability to manage multiple tasks in a fast-paced environment
  • Knowledge of internal systems (HighLevel, Freshdesk) preferred
  • IT technical skills and platform integrations

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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