IT Helpdesk

Support leaders in performance management and employee relations

Coordinate performance management processes effectively

Support legal counsel in fact development

Coordinate with stakeholders and review documents

Execute promo setup with high accuracy

Support promo content creation and tracking

Answering customer inquiries and calls promptly and effectively

Resolving complex customer issues

Provide high-quality customer service

Resolve customer escalations efficiently

Lead and scale IT operations

Optimize global support processes

Manage small-dollar renewal pipeline efficiently

Support account strategy and renewal forecasts

Coordinate international media opportunities for theatrical releases

Liaise with global distributors and publicity agencies

Manage IDR workflows and disputes effectively

Ensure compliance with state/federal legislative processes

Address customer inquiries efficiently.

Prioritize tasks and ensure high customer satisfaction.

Design and own operational systems

Reduce administrative load on leaders

Provide exceptional customer support

Resolve complex customer issues

Provide end-user support and lifecycle management for Mac and Windows systems.

Implement automation workflows using Zapier, Workato, and Google Apps Script.

Maintain a welcoming office environment

Manage office and kitchen inventory

Answer customer calls and emails efficiently

Resolve complex customer and process issues

Answer customer inquiries promptly and effectively

Resolve high-priority customer escalations

Sell JuneShine Brands portfolio in Kansas

Build relationships with on- and off-premise accounts

Provide exceptional customer service in a fast-paced environment

Become an expert on Nutrafol products

Manage IT support queue effectively in Jira Service Management

Administer user accounts and access across multiple platforms

Handle customer inquiries effectively

Provide top-notch customer service

Coordinate timelines, agendas, and speaker logistics for global conferences

Manage sponsorship activations and on-site/virtual operations

Own and grow the South Bay market for JuneShine Brands

Build lasting relationships with accounts

Administer systems for SSO, MFA, and user lifecycle management.

Manage configurations and integrations for Google Workspace, Slack, and GitHub.

Handle customer inquiries efficiently and effectively.

Provide solutions for complex customer issues.

Handle customer inquiries efficiently and effectively.

Become knowledgeable about the company's product.

Provide exceptional customer service

Resolve complex customer issues effectively

Answering customer inquiries promptly and efficiently

Resolving complex customer issues effectively

Provide hands-on IT support with white-glove service

Enhance ITIL 4 processes and service-desk tools

Provide exceptional customer service in a fast-paced environment

Resolve complex customer and process issues efficiently

Provide exceptional customer service through various channels.

Resolve complex customer issues effectively.

Manage IT support queue effectively in Jira Service Management

Administer user accounts using Okta, Google Workspace, Slack, and Zoom

Coordinate interviews and manage candidate updates efficiently

Support the TA team with training, reporting, and employee engagement

Provide excellent customer service through phone and email communication

Handle complex customer issues and escalations efficiently

Act as Finance lead for revenue and translate drivers into actions

Own and manage the 3-statement financial model for growth

Lead presales demos to educate customers on Okta ISPM

Engage strategic customers with technical and business stakeholders

Provide customer support via calls and emails.

Resolve complex customer and process issues.

Manage various recruitment processes and tasks efficiently

Enhance candidate experience through proactive communication and support

Lead growth and partnerships for JuneShine Brands

Expand distribution and drive brand presence

Provide exceptional customer service through phone and email

Handle complex customer issues and escalations effectively

Manage and support the Greenhouse ecosystem

Enhance candidate experience through timely communication

Provide exceptional customer service and support

Handle customer escalations effectively

Coordinate interview scheduling and candidate updates

Support the Greenhouse Recruiting system

Handle Kia Connect customer cases and tech support

Assist with infotainment, app connectivity, and warranties

Curate provider lists

Engage with network providers

Coordinate interviews and manage candidate communication

Support the Talent Acquisition team in various tasks

Provide exceptional customer service in a fast-paced environment.

Resolve complex customer issues efficiently.

Resolving complex IT issues and serving as an escalation point for the Service Desk

Maintaining core IT services and ensuring business continuity

Oversee IT services, incident response, and technical escalations

Identify and solve recurring issues

Coordinate interview scheduling and candidate updates

Manage the Greenhouse Recruiting ecosystem

Provide excellent customer support through calls and emails

Resolve complex customer issues and escalations