Junior Application Support Engineer

New

Skills

Database Management Itil Jira Linux Oracle Troubleshooting Windows Server

Join a leading IT services provider in the financial sector, supporting critical banking applications and infrastructure for major banks across Europe. As a Junior Application Support Engineer, you will be part of a vibrant, collaborative team, ensuring the stability and performance of essential financial systems while expanding your technical knowledge and contributing to operational excellence.

Key Responsibilities
  • Monitor and maintain banking applications to ensure system stability and high performance.
  • Troubleshoot incidents, perform root cause analysis, and resolve issues with precision.
  • Support Linux and Oracle-based environments to guarantee continuous service availability.
  • Collaborate with a team of 40+ support engineers, sharing knowledge and best practices.
  • Utilize modern support tools such as Graylog, SNMP, and Jira to manage incidents and track issues.
Required Skills & Qualifications
  • Strong motivation to learn and adapt to new technologies.
  • Excellent troubleshooting and root cause analysis skills.
  • Business-level English (B2+) and effective communication abilities.
  • Basic understanding of Windows Server and databases.
  • Capability to identify problems, gather information, and deliver solutions.
  • Willingness to assist users and colleagues in resolving incidents.
  • Experience with ticketing tools and Jira (nice to have).
  • Familiarity with ITIL best practices (nice to have).

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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