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Join our team as an Associate, Knowledge Management Optimization where you will lead cross-functional implementations and manage stakeholder relations. Your role will involve designing, optimizing, and implementing processes to support organizational goals. You will be responsible for collecting and documenting business requirements, managing project plans, analyzing data, and developing risk mitigation strategies. Additionally, you will ensure project alignment across initiatives, mentor team members, and support their professional development.
This position requires a Bachelor's degree or 3+ years of commensurate experience. Ideal candidates should have at least 3 years of experience in knowledge management, content management systems, or collaboration tools, along with 3 years in operations, health insurance, or data analysis. Candidates should also have 2+ years of experience in end-to-end project management and designing and improving workflows and procedures. Bonus points for proficiency in Excel, SQL, Python, and data tools. We offer medical, dental, and vision benefits, 11 paid holidays, paid sick time, parental leave, 401(k) plan participation, life and disability insurance, and an unlimited vacation program.
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Lead cross-functional projects and implementations
Analyze data and metrics for decision-making
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