M365 Presales Architect

New

Skills

Architecture Cloud Devops Microsoft 365 Powershell Project Management SaaS Security SharePoint

As a Solution Architect (SA) you will provide technical designing advice to both new and existing customers in new sales opportunities which fit the defined technical and budgetary requirements and constraints. You will be working alongside Sales, Service Delivery Manager and Support in achieving the segments financial target by designing the perfect solution for our clients challenge. You will accomplish this by identifying, technically qualifying and addressing prospect’s technical requirements by normal consultative methods. You will apply a specialized product or technical knowledge to serve customers requiring consulting for infrastructure consolidation, transformation, and optimization of Dedicated, Multi-cloud and Modern Workplace Environments. Utilizing a highly strategic, highly consultative framework with large, complex customers and prospects you will play a key role in aligning customer business strategies and IT architecture via Rackspace products and services whilst working closely with senior leadership of client organizations as well as key technical personnel.

Key Responsibilities

Serve as a subject matter expert for one or more products or technologies to orchestrate and lead pre and post sales and delivery efforts inclusive of holistic IT optimization, consolidation, and transformation solutions for customers inclusive of discovery, analysis, solution design, and migration.
Lead facilitation of group white-boarding sessions to articulate Rackspace solutions, transformation methodology, and development of business case value with financial calculations such as TCO and ROI.
Align and regularly communicate with Project Manager and extended teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.
Prepare and develop statements of work inclusive of overview, scope, duration, deliverables, resources, terms and conditions, assumptions, and pricing.
Lead and deliver the sale of assessment services, business case development, solution architecture, and multi-phased complex migration programs that address technology, people/organization, and process.

Requirements & Qualifications

Bachelor’s degree in Information Technology or a related technical field is preferred.
Industry experience in technical support and/or pre or post sales engineering and architecture that typically comes from over 5 years of experience.
Deep knowledge and experience across multiple technologies in a single domain (Cloud, Security, DevOps, etc).
At least one top tier technical certifications in a highly desired technology domain.
Extensive managed services, consulting, technical support, and/or application development experience preferred.
Ability and willingness to learn new concepts & technology in order to adapt to constantly changing SaaS platforms.
Willingness and desire to continuously keep knowledge up to date by earning relevant certifications to specialty domain.
Willingness to occasionally work extended hours in order to meet project requirements or deadlines.
Solid knowledge of Active Directory, Exchange, SharePoint, Powershell – Microsoft 365 Productivity solutions is preferred.
Advanced knowledge of M365 licensing services and features of Microsoft 365 features, functionality and licensing.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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