Manufacturing Engineer - Weekend Shift

Resolve customer support issues with patience and adherence to policies

Provide personalized customer support through email and chat

Interacting with members on live calls

Documenting and resolving member interactions

Identify and recruit emerging creators in APAC regions

Initiate and maintain cold outreach to persuade creators to join Twitch

Manage a high volume of accounts with proactive engagement

Develop and build territory strategy plans

Spot and recruit emerging talent in English speaking APAC territories.

Guide creators in their initial steps on Twitch.

Identify emerging talent across platforms and communities.

Initiate confident cold outreach to potential creators.

Interact empathetically with members

Verify eligibility and coverage benefits

Resolve customer support issues with patience and policy adherence

Provide fast, accurate, and personalized customer support

Implement and support CI/CD pipelines with security integration

Establish CI/CD guidelines, standards, and strategies

Identify and persuade emerging creators to join Twitch

Stay updated on creator trends and platforms

Resolve customer support issues efficiently

Provide personalized customer support through email and chat

Empathetic and patient member support through live calls

Accurate documentation and resolution of interactions

Spot emerging talent and cultural resonance

Proactively reach out to potential creators

Provide exceptional customer support

Troubleshoot technical issues

Provide empathetic member support through live calls

Maintain accurate member records and verify eligibility

Identify and engage emerging talent in APAC territories

Persuade creators to join Twitch

Provide exceptional customer support through email and chat

Troubleshoot technical issues related to mobile apps and website

Spot emerging talent in English speaking APAC territories

Persuade creators to see Twitch as a career opportunity

Supervising day-to-day operations in a clinical laboratory setting

Ensuring production and samples meet department goals and SOPs

Maintaining and repairing packaging, facility, and auxiliary equipment.

Assisting in work order planning and execution.

Resolve customer support issues efficiently and with patience

Provide personalized customer support through email and chat

Guide customers through product implementation and support

Build custom demos and prototypes

Provide member support via live calls

Verify eligibility and benefits for members

Configure and maintain HRIS processes, fields, security groups, and reports

Own and support HRIS integrations (payroll, benefits, ATS, IAM)

Handle escalated technical customer cases efficiently

Train and support Frontline Support on various topics

Collaborate with CX and Ops on various aspects like transfers, risk, and onboarding.

Resolve high-touch customer cases requiring money movement knowledge.

Resolve customer support issues with patience and adherence to policies

Provide fast and accurate customer support via email and chat

Deliver exceptional customer service and resolve member issues

Manage technical workload efficiently using queue, JIRA, and projects

Detect and respond to security threats

Troubleshoot and perform root cause analysis

Lead and mentor automation service engineers

Ensure compliance with industry standards

Collaborate on global product development

Innovate and enhance software features

Identify and engage emerging English-speaking APAC creators.

Support and guide creators in transitioning to Twitch.

Deliver empathetic and patient member support via live calls

Ensure accurate documentation and resolution tracking

Interact with customers to ensure a positive experience

Resolve all customer issues regarding payments, orders, shipments, and questions

Identifying emerging talent in the creator space

Engaging with potential Twitch creators

Provide exceptional customer support

Resolve technical issues effectively

Diagnose and troubleshoot technical issues

Maintain computer systems

Resolve tech issues to ensure customer satisfaction

Investigate and troubleshoot integration issues, API inquiries, and bugs

Resolve customer support issues effectively

Provide personalized customer support

Manage tech support tickets effectively

Resolve escalated incidents using one-touch resolution framework

Design, develop, and maintain APIs and integrations.

Define and uphold API standards.

Hiring a Technical Support Engineer

Remote full-time position

Spot and recruit emerging talent in English speaking APAC territories

Persuade creators to see Twitch as a career opportunity

Provide technical support for Webflow users in the EMEA region.

Communicate effectively with German-speaking clients.

Provide technical support to partners

Troubleshoot and resolve product issues

Recruit a Customer Success Manager remotely

Engage clients for optimal satisfaction

Resolve customer reported issues efficiently

Provide configuration and policy assistance

Provide technical support for SecurityScorecard platform users.

Resolve technical issues reported by clients.

Provide database support on weekends

Monitor and maintain PostgreSQL databases

Handle customer support for a game studio

Assist players with technical and account issues