MongoDB Data Engineer II

New

Skills

Ansible Chef Debian Elasticsearch Engineer Mongodb Puppet Python Shell Scripting

Join Rackspace Technology as a Customer Data Engineer II, specializing in MongoDB and database automation within a dynamic 24/7 Linux environment. You will play a vital role in ensuring the stability, security, and performance of enterprise database systems while collaborating with global teams to deliver exceptional customer support. This remote position offers opportunities for professional growth and exposure to cutting-edge technologies in a highly collaborative and inclusive culture.

Job Overview
  • Support MongoDB, Elasticsearch, and other database solutions in a Linux-based production environment.
  • Provide end-to-end issue resolution, system administration, and automation for database services.
  • Participate in 24/7 operations, including shift, weekend, and on-call rotations as required.
  • Engage with cross-functional teams, including DBAs, SREs, account managers, and developers, to ensure seamless service delivery.
Key Responsibilities
  • Monitor and respond to alerts, incidents, tickets, and customer requests, ensuring timely resolution.
  • Perform database upgrades, patching, backups, restorals, replication, and performance tuning.
  • Troubleshoot Linux operating systems, networks, and database configurations.
  • Contribute to automation efforts using tools like Ansible, Puppet, or Chef.
  • Document technical solutions and communicate effectively with customers and team members.
Required Skills & Qualifications
  • 2+ years of experience supporting MongoDB or Elasticsearch, or 3+ years with other database technologies.
  • Strong troubleshooting and analytical skills, with the ability to resolve complex technical issues independently.
  • Solid understanding of Linux system administration, especially Debian and CentOS distributions.
  • Experience with system automation and scripting (Shell, Python preferred).
  • Excellent written, oral, and interpersonal communication skills; ability to work effectively in remote teams.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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