Part-Time Key Lead

New

Skills

Customer Satisfaction Customer Service Experience Event Planning Leadership Problem-solving Product Knowledge Retail Sales

Create a comfortable and uplifting end-to-end customer experience. Plan and execute store events to build community and drive sales. Listen to customer preferences and recommend products they’ll love. Lead product fittings to ensure correct size the first time. Coach and develop Sales Associates; promote a positive environment. Ensure products are merchandised to reflect the brand and drive sales. 2+ years retail or customer service experience. Previous lead or senior role preferred. Passion for creating exceptional customer experiences. Warm demeanor with a 'get it done' approach. Resourceful with a keen ability to resolve customer issues. Affinity for Knix products and mission. Competitive pay with monthly bonus. Health benefits from day one; mental health & wellness support. Parental Leave Top-Up up to 80%. Employee discounts up to 50%. Career advancement with monthly, quarterly, and semi-annual awards. Inclusive, diverse workplace culture.

Responsibilities
  • Create a comfortable and uplifting end-to-end customer experience.
  • Plan and execute store events to build community and drive sales.
  • Listen to customer preferences and recommend products they’ll love.
  • Lead product fittings to ensure correct size the first time.
  • Coach and develop Sales Associates; promote a positive environment.
  • Ensure products are merchandised to reflect the brand and drive sales.
Requirements & Qualifications
  • 2+ years retail or customer service experience.
  • Previous lead or senior role preferred.
  • Passion for creating exceptional customer experiences.
  • Warm demeanor with a 'get it done' approach.
  • Resourceful with a keen ability to resolve customer issues.
  • Affinity for Knix products and mission.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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