Payments Product Manager

New

Skills

Workflow design

Job Overview

Own the strategy and roadmap for core insurance platform focusing on claims, verification, and payments. Design workflows that balance automated processing with robust exception handling. Drive platform architecture decisions to optimize success rates with Engineering. Lead cross-team initiatives to reduce errors and financial leakage. Identify and address customer experience breakdowns from backend to user. Build internal tools for Operations to investigate issues and scale.

Responsibilities
  • Own the strategy and roadmap for core insurance platform
  • Design workflows balancing automation and exception handling
  • Drive platform architecture decisions with Engineering
  • Lead initiatives to reduce errors and financial leakage
  • Build internal tools for Operations
Requirements & Qualifications
  • 7+ years experience building high-volume transaction platforms in healthcare/fintech
  • Customer-focused mindset translating backend to great UX
  • Technical depth in data pipelines, integrations; AI/ML a plus
  • Experience with workflow automation, exception handling, scalability
  • Cross-functional leadership coordinating tech and business needs

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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