Provider Implementation Manager

New

Skills

Onboarding Project Management Risk Management Workflow automation

Lead a team of Project Managers onboarding SMB to enterprise across platforms. Monitor the implementation portfolio; intervene with customers to maintain momentum. Intervene to keep milestones, escalate blockers, and drive risk management. Build scalable processes; standardize workflows to reduce variability. Partner with Operations and Product to automate workflows and signals.

Key Responsibilities
  • Lead a team of Project Managers for onboarding SMB to enterprise
  • Monitor implementation portfolio and intervene with customers
  • Build scalable processes and standardize workflows
  • Partner with Operations and Product for workflow automation
Required Skills & Qualifications
  • 8 - 10 years in SaaS implementations, onboarding, or customer delivery
  • 3 - 5 years managing project managers or delivery teams
  • Experience managing multi-project portfolios
  • Bachelor’s degree or equivalent experience
  • Preferred: Healthcare or homecare software experience

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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