PSC Manager - Pleasanton, CA

On-site PSC Manager in Pleasanton, CA overseeing phlebotomy program. Responsibilities include verifying requisitions, collecting specimens, ensuring QA, supervising PSC staff, managing scheduling and training, maintaining aseptic technique and privacy compliance, tracking specimen collections, reporting KPIs, resolving unusual test orders, and supporting operations. This role requires a minimum of 5 years phlebotomy experience, 5+ years in customer care and supervising phlebotomy operations, a BS/BA degree preferred, HS diploma required, phlebotomy certification preferred, bilingual skills preferred, and HIPAA/PHI privacy and regulatory training. Comprehensive health benefits, 401(k) with company match, generous paid time off and holidays, wellness and work-life programs, and career growth opportunities.

Key Responsibilities

• Verify requisitions and collect specimens
• Supervise PSC staff and manage scheduling
• Maintain aseptic technique and privacy compliance
• Track specimen collections and report KPIs
• Resolve unusual test orders and support operations

Required Skills & Qualifications

• Minimum 5 years phlebotomy experience
• 5+ years in customer care and supervising phlebotomy operations
• BS/BA degree preferred; HS diploma required
• Phlebotomy certification preferred
• Bilingual skills preferred
• HIPAA/PHI privacy and regulatory training required