Remote Customer Service Role

Job Overview

Omni is seeking qualified independent contractors in the US to provide phone and customer support services for various clients.

Responsibilities

• Interact with customers primarily through inbound phone calls and possibly chat/email
• Help customers with all their needs

Requirements & Qualifications

• Exceptional written and verbal communication skills
• Proven track record in customer service
• Attention to detail and problem-solving skills
• Friendly, empathetic tone, and professional demeanor
• Proficient in using computer applications and software
• Self-motivated, proactive, and resourceful mindset