Remote Sales Engineer Role

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Communication Engineer Ldap Powershell Sales Engineer SAML

Join JumpCloud as a Sales Engineer and become a technical trusted advisor for organizations evaluating our unified open directory platform. This remote position, based in India, is ideal for professionals passionate about cloud technologies, identity management, and delivering impactful technical solutions in a fast-paced SaaS environment.

Job Overview

As a key member of the Pre-Sales Engineering team, you will collaborate with sales teams and partners to drive revenue by providing technical expertise, tailored demonstrations, and consultative support to prospects. You'll help organizations securely manage identities, devices, and access across diverse operating systems, enabling users to work safely from anywhere.

Key Responsibilities
  • Act as a technical trusted advisor during customer evaluations of the JumpCloud platform.
  • Deliver tailored product demonstrations and align solutions with customer pain points.
  • Assist with setup, configuration, and technical Q&A during free trials.
  • Support direct and partner sales teams with technical resources and enablement.
  • Identify technical issues and recommend improvements for product development, automation, or self-service.
Required Skills & Qualifications
  • 4 to 6+ years in Sales Engineering or similar technical role.
  • Strong knowledge of Cloud/SaaS technologies and Active Directory environments.
  • Understanding of network architecture and authentication protocols (SAML, OIDC/OAuth, LDAP, RADIUS).
  • Familiarity with MDM, RMM, MFA technologies (TOTP, WebAuthn), and endpoint solutions.
  • Experience configuring and deploying identity/directory solutions; PowerShell scripting preferred.
  • Excellent written and verbal communication skills in English.
  • Ability to simplify complex concepts and adapt communication to various audiences.
  • Experience with both direct and partner sales cycles.
  • Strong desire and ability to learn new technologies quickly.
  • Must be located in and authorized to work in India.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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