Remote Senior Account Manager

New

Skills

Account Executive Account management Client Relationship Management Communication Crm software Problem Solving Sales Strategic Planning

Dropbox is seeking a motivated and experienced Senior Account Manager to join our remote team. As a key member of our sales organization, you will play a crucial role in building strong client relationships, driving account growth, and ensuring customer satisfaction. This is a full-time, remote opportunity open to candidates across the United States, allowing you to work flexibly while helping clients stay organized and efficient with Dropbox solutions.

Job Overview
  • Full-time, remote position based in the United States.
  • Focus on managing and growing strategic client accounts.
  • Collaborate with cross-functional teams to deliver tailored solutions.
  • Serve as a trusted advisor to clients, understanding their business needs.
Key Responsibilities
  • Develop and maintain strong, long-term relationships with clients.
  • Identify opportunities to expand account revenue and drive upsell/cross-sell initiatives.
  • Act as the primary point of contact for client communications and issue resolution.
  • Collaborate with internal teams to deliver solutions that meet client objectives.
  • Track and report on account performance, goals, and progress.
Required Skills & Qualifications
  • Proven experience in account management or sales, preferably in SaaS or technology sector.
  • Strong communication and interpersonal skills.
  • Ability to work independently and remotely with minimal supervision.
  • Excellent problem-solving and negotiation abilities.
  • Familiarity with CRM software and sales tools.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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