Remote Tech Support Associate, EMEA

New

Skills

CMS Communication Customer Service Documentation English Language German Language Problem-solving Remote Work Technical Support Webflow

Webflow is looking for a Technical Support Associate, EMEA (German Speaking) for a full-time remote position in Ireland or the United Kingdom. Webflow is a responsive web design tool, CMS, and hosting platform.

Job Overview

This role involves providing technical support for Webflow users in EMEA who speak German. As a part of the support team, you will assist users with any technical issues they encounter while using Webflow's platform.

Responsibilities
  • Respond to customer inquiries via email, chat, or phone in a timely and professional manner.
  • Troubleshoot technical issues and provide solutions to ensure customer satisfaction.
  • Document and track customer interactions and reported issues for future reference.
Requirements & Qualifications
  • Fluency in both German and English to effectively communicate with users.
  • Previous experience in technical support or customer service roles.
  • Strong problem-solving skills and the ability to work independently.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

Share this job:

Similar Jobs

Remote Account Executive

New

Hiring a remote Account Executive

Full-time position in the United Kingdom

Account management Business Development CMS Communication

Senior Performance Marketing Manager

New

Hiring for a Senior Performance Marketing Manager role.

Full-time remote position in Canada or the United States.

CMS Communication Skills Cross-functional Collaboration Data Analysis

Senior Performance Marketing Manager

New

Develop and execute performance marketing strategies.

Analyze campaign performance data for optimization.

CMS Cross-functional Collaboration Data Analysis Digital Advertising

TechDirector, Technical Recruiting

Posted 13 days ago

Hiring a TechDirector for technical recruiting

Full-time remote position in Canada or the United States

CMS Communication Skills Recruiter Remote Work

Remote Tech Support, Weekends

Posted 38 days ago

Provide technical support on weekends

Assist users of Webflow's products

CMS Communication Skills Customer Service Problem-solving

Adobe Analytics Senior Analyst

Posted 42 days ago

Maintaining and optimizing Adobe Analytics platform

Providing data insights for key business decisions

Ab testing Analyst Analytics CMS

Partner Marketing Manager

Posted 47 days ago

Collaborate with partners on marketing initiatives

Drive partner engagement

CMS Collaboration Communication Marketing Strategy

Staff Tech Writer

Posted 51 days ago

Hiring a Staff Technical Writer for Webflow

Full-time remote position

CMS Collaboration Communication Skills Css

SEO/AEO Editorial Contractor

Posted 64 days ago

Hiring a remote SEO/AEO Editorial Contractor on a contract basis for Webflow projects.

Position can be done remotely from anywhere in the United States.

Analytical Skills CMS Communication Project Management

Remote Marketing Ops Manager

Posted 66 days ago

Hiring a Marketing Operations Manager remotely

Full-time position in Canada or the United States

CMS Communication Skills Data Analysis Marketing Automation

Privacy & Product Analyst

Posted 81 days ago

Analyze privacy policies and product features

Ensure compliance with data protection regulations

Analytical Skills CMS Compliance Data Security

Remote Senior Business Development Manager

Posted 81 days ago

Hiring a remote Senior Business Development Manager for Webflow.

Full-time position available in Canada or the United States.

Business Development CMS Collaboration Communication

Remote Developer Evangelist Role

Posted 136 days ago

Promote Webflow to developers

Engage and educate developer community

CMS Css Developer Advocate Html

Remote Growth Account Executive

Posted 232 days ago

Promote Webflow's web design platform

Drive business growth and revenue

Account Executive Account management CMS Communication

Staff Product Manager, AI

Posted 278 days ago

Lead AI product strategy

Develop and integrate AI features

Ai CMS Data Analysis Machine Learning

Senior PM at Circa Healthcare

Posted 296 days ago

Develop project plans efficiently

Mentor junior staff

Budget Management CMS Collaboration Tools Digital Marketing

Senior SW Engineer at Webflow Labs

Posted 302 days ago

Hiring a talented Senior Software Engineer

Offering a full-time remote position in Canada or the United States

CMS Css Engineer Html

Staff AI Product Manager

Posted 308 days ago

Lead AI code generation tool development

Collaborate with teams for product roadmap

Ai technologies CMS Collaboration Communication

VP, Partnerships at Webflow

Posted 313 days ago

Hiring a remote VP, Partnerships for Webflow

Full-time position in Canada or the United States

Business Development CMS Communication Independence

Staff Brand Designer

Posted 318 days ago

Hiring a Staff Brand Designer for remote work in the United States

Experience in brand design and implementation needed

Adobe Creative Suite CMS Color Theory Graphic Design

Partner Marketing Manager

Posted 324 days ago

Develop and manage partner marketing programs and campaigns.

Liaise with partners to cultivate strong relationships and collaboration.

Advertising CMS Content Marketing Digital Marketing

Senior Product Ops Manager

Posted 327 days ago

Hiring a Senior Product Ops Manager for Webflow.

Full-time remote position in the US.

CMS Communication Cross-functional Collaboration Process Optimization

Scaled Design Product Manager

Posted 332 days ago

Enhance user experience through design

Drive innovation in design strategies

CMS Cross-functional Collaboration Design Systems Product

GoDaddy E-commerce Setup

Posted 343 days ago

Set up e-commerce website on GoDaddy

Focus on merchandise sales

Analytics CMS E-commerce platforms Responsive Design

Content Manager - Partnerships

Posted 357 days ago

- Develop core messaging frameworks for partnerships - Test content across various formats - Enable

partners to onboard new customers - Manage external contributors - QA content and ensure brand

B2B Marketing CMS Content Marketing Copywriting

Content Manager - Brand

Posted 357 days ago

Create engaging content for brand activation, Enhance affiliate relationships, Expand brand

ty, Collaborate with internal and external stakeholders, Utilize data for impact

Affiliate Marketing Brand management Campaign Management CMS

Growth Platform Product Manager

Posted 379 days ago

Manage end-to-end delivery Enhance user experience Monitor feature effectiveness Communicate with

akeholders Analyze user

Agile Methodology CMS Communication Skills Crm

Global Content Strategist

Posted 389 days ago

Support global content strategy development and execution; Create engaging content for various

l markets; Implement SEO strategies for blogs and landing pages; Collaborate with partners for

Analytics CMS Collaboration Content Strategy

Junior Content Manager Jobs

Posted 393 days ago

Optimize content, Manage CMS, Drive content creation, Oversee localization, Strategize content

ery

CMS Content Creation Content management Strategic Planning
overtime