Sales Assist Representative I

New

Skills

Account manager Api Integration Automation Communication Cross-cultural Communication Live Chat Support Pipeline Management Remote Collaboration SaaS Saas Sales

Join Zapier as a Sales Assist Representative I and help drive the adoption of automation and AI by supporting customers throughout their buying journey. As part of a dynamic and impact-driven team, you will use your technical expertise and sales acumen to engage customers via live chat, demos, and emails, ensuring a seamless purchasing experience. This fully remote, 12-month contract role is based in India, offering the opportunity to collaborate with talented professionals while advancing your career in a fast-growing SaaS environment.

Job Overview

Remote, contract-based position (12 months) for candidates located in India.
Engage with customers primarily through live chat, virtual demos, and emails to showcase Zapier’s solutions.
Work within an international, cross-functional team to drive customer success and influence product improvements.
Flexible remote work with opportunities for learning and growth in a global SaaS company.

Key Responsibilities

Guide customers through the evaluation and purchase process using live chat (Intercom), virtual demos, and email communications.
Demonstrate Zapier’s capabilities, inspire automation use-cases, and educate users to maximize product value.
Qualify and convert leads, maintaining a high-velocity sales pipeline and influencing revenue outcomes.
Document and share customer feedback to improve sales processes and product offerings.
Collaborate with cross-functional teams, contributing to sales projects and continuous improvement initiatives.

Required Skills & Qualifications

Located in India with availability to work 9:00 pm - 6:00 am IST.
2+ years of experience in a solutions engineer, technical account manager, or technical sales role within a SaaS environment.
Strong technical acumen, including experience with APIs and building automation solutions.
Proven ability to manage a high-volume sales queue and meet performance quotas.
Excellent written and verbal English communication skills, with effective cross-cultural abilities.
Self-motivated, organized, and able to work independently in a remote setting.
Familiarity with international markets and product-led growth strategies.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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