Sales Development Rep (US)

Provide customer support through various channels

Educate users about the product

Resolve customer support issues with patience and company policies

Provide fast and personalized customer support through email and chat

Provide high-quality product support via email and live chat

Develop in-depth knowledge of the Klaviyo platform

Provide technical support for Cribl Stream and products

Diagnose and troubleshoot customer issues

Qualify and route inbound leads

Engage prospects via multiple channels

Resolve customer support issues with patience and adherence to policies

Provide personalized customer support through email and chat

Plan and execute multi-channel campaigns

Develop messaging and content aligned to persona and funnel stage

Book meetings with target customers

Represent Sequence at industry events

Execute outbound prospecting and lead generation

Qualify opportunities through high-level conversations

Redesigning customer support for B2B firms

Working with a product-led team

Generate qualified opportunities

Identify client needs

Generate qualified pipeline through outbound and inbound leads

Own defined territory and build outbound plans for target accounts

Qualify and route inbound leads efficiently

Engage prospects through various communication channels

Qualifying prospects for sales-ready meetings

Responding to inbound leads

Craft targeted prospecting and outreach per territory

Follow up on leads through various channels

Develop a robust pipeline and exceed new customer acquisition targets

Handle full sales cycle from outreach to close

Hiring a remote Customer Support Representative for Monzo

Full-time contract position

Resolve customer support issues efficiently and with patience

Provide personalized customer support through email and chat

Generate demand through communication channels

Meet and exceed lead generation targets

Developing and exceeding new customer acquisition targets

Handling in-bound leads through the full-sales cycle

Converting prospects into leads through high-volume follow-up

Managing inbound inquiries through various channels