Senior API Onboarding Manager

Job Overview

Location: Remote APAC. Guide inbound API partners from initial contact through development, certification, and final go-live. Provide technical assistance to API users. Meet partners to understand their needs and capture technical requirements. Create and maintain training materials and knowledge base articles. Provide feedback on potential API enhancements. Enforce qualification standards for new partners.

Responsibilities

• Guide inbound API partners
• Provide technical assistance to API users
• Meet partners to capture technical requirements
• Create and maintain training materials
• Provide feedback on potential API enhancements

Requirements & Qualifications

• Experience with REST APIs
• Proven ability to troubleshoot technical issues
• Effective communication skills
• Experience with project management systems
• Strong analytical and technical skills