Senior Automation Engineer Role

New

Skills

AWS Ci/cd Pipelines Devops Microservices Node.js NodeJS Restful Apis Typescript Workflow automation

Join PagerDuty as a Senior Software Engineer III focused on driving automation across our platform. In this fully remote, US-based role, you will lead the development and enhancement of scalable workflow automation features, empowering organizations to streamline incident and operational processes. Work closely with cross-functional teams to deliver robust solutions that accelerate incident resolution and improve operational efficiency.

Job Overview

As a Senior Software Engineer III - PagerDuty Automation, you will provide technical leadership, drive architectural decisions, and influence engineering direction for large-scale SaaS automation products. You will play a critical role in ensuring system scalability, reliability, and performance while fostering a culture of engineering excellence.

Key Responsibilities
  • Lead the development, deployment, and maintenance of scalable workflow automation features across multiple teams.
  • Collaborate with Product Management, Engineering Management, and stakeholders to define requirements and solutions aligned with customer needs.
  • Provide technical leadership and mentorship, ensuring best practices in Node.js, TypeScript, API development, and SaaS architectures.
  • Identify and resolve technical ambiguities, making architectural decisions to ensure system scalability and reliability.
  • Evaluate and improve existing systems and processes for greater efficiency, quality, and automation.
  • Contribute to cross-team planning and communicate project status to stakeholders.
  • Participate in PagerDuty's on-call rotation for high availability of mission-critical systems.
Required Skills & Qualifications
  • 6+ years of progressive software engineering experience.
  • Expertise in developing scalable applications with Node.js and TypeScript.
  • Strong experience with RESTful APIs and microservices architectures.
  • Demonstrated ability to lead cross-team technology initiatives and architectural direction.
  • Experience with AWS and cloud-based SaaS products.
  • Familiarity with event-driven architectures, workflow engines, or automation platforms.
  • DevOps experience, including CI/CD pipelines (e.g., CircleCI, Buildkite, GitHub Actions).
  • Track record of mentoring and technical leadership.
  • Excellent communication skills for diverse technical and non-technical audiences.
  • Comfortable with remote work and occasional in-person collaboration (Atlanta, 1 day/month).

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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