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Blackbaud is hiring a Senior Customer Journey Architect to join our Customer Success team. In this role, you will be responsible for designing and implementing strategies to ensure customer satisfaction and loyalty. The Customer Journey Architect plays a crucial role in aligning our platform with customer objectives to drive long-term success.
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Develop and implement educational programs for hair stylists
Deliver engaging and impactful training sessions
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Refine Toast UX for non-restaurant customers
Create AI-supported workflows and solutions
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Lead deployment of software in healthcare environments
Direct, coordinate, and complete projects
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Generate qualified opportunities
Identify client needs
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Exceeding KPIs in region performance
Prospecting new hotels
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Lead and mentor QA team
Participate in testing and design
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Manage and execute partnership initiatives
Align cross-functional teams for partner deliverables
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Develop and deliver tailored educational programs for hair stylists
Create engaging training materials and compelling educational content
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Manage client requests and team communication effectively
Organize schedules and handle emergencies efficiently
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Own outbound prospecting and build a qualified leads pipeline
Generate opportunities through research and engagement
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Manage relationships with key departments
Ensure data integrity and quality
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Participate in 15-minute recorded conversations
Communicate naturally on chosen topics
Posted 3 days ago
Participate in 15-minute recorded conversations
Choose and discuss topics naturally
Posted 3 days ago
Guide customers and partners through fintech implementations
Act as primary liaison between clients and FIS
Posted 3 days ago
Deliver exceptional hospitality to guests and teammates
Prepare and serve beverages and food with quality and passion
Posted 4 days ago
Develop comprehensive educational programs tailored for hair stylists
Conduct impactful training sessions for individual salons and larger groups
Posted 5 days ago
Develop comprehensive educational programs tailored for hair stylists.
Deliver impactful in-person and virtual training sessions for hair stylists.
Posted 5 days ago
Manage employee documentation and onboarding processes
Maintain and optimize HRIS and internal databases
Posted 5 days ago
Maintain seamless People Operations
Manage documentation and onboarding tasks
Posted 5 days ago
Manage full-cycle paperwork and accuracy for employee documentation
Update employee data in HRIS and internal databases
Posted 5 days ago
Hiring a remote Customer Success Manager for Circle Plus.
Full-time position with 100% remote work.
Posted 5 days ago
Engage in unscripted conversations
Provide genuine responses
Posted 5 days ago
Manage mid-market portfolio for retention and growth
Deliver data-backed insights for optimization
Posted 6 days ago
Develop comprehensive educational programs tailored for hair stylists
Deliver impactful in-person and virtual training sessions for hair stylists
Posted 6 days ago
Operating warehouse equipment efficiently and accurately
Utilizing SAP or WMS systems for daily tasks
Posted 6 days ago
Offering a remote internship opportunity in cybersecurity for Summer 2026
Accessible to individuals across the United States
Posted 6 days ago
Collaborate with sales and marketing teams for lead generation.
Communicate effectively to build relationships and drive interest.
Posted 7 days ago
Lead end-to-end M&A integration process
Develop integration playbooks and scalable processes
Posted 7 days ago
Lead discovery and delivery for client projects
Balance strategy and hands-on work with cross-functional teams
Posted 7 days ago
Lead discovery and delivery for client streams
Balance strategy with hands-on work
Posted 7 days ago
Lead enterprise account strategies and identify opportunities.
Drive revenue growth through complex sales cycles.
Posted 7 days ago
Hiring a Content Manager & Curator remotely
Full-time position with no geographical restrictions
Posted 7 days ago
Develop comprehensive educational programs tailored for hair stylists
Deliver impactful training sessions for individual salons and larger groups of hair stylists
Posted 7 days ago
Participate in unscripted conversations on chosen topics
Engage in natural and clear communication
Posted 7 days ago
Coordinate equipment moves and storage logistics
Obtain vendor bids and assist with contractor selection
Posted 7 days ago
Provide exceptional customer support
Guide customers on product usage
Posted 8 days ago
Develop comprehensive educational programs tailored for hair stylists
Deliver impactful training sessions for individual salons and larger groups of hair stylists
Posted 8 days ago
Engage in unscripted English conversations for AI training
Discuss personal experiences, hobbies, challenges, and changes in perspective
Posted 8 days ago
Provide daily care and companionship for the elderly.
Assist individuals with disabilities in daily living and autonomy.
Posted 8 days ago
Develop educational programs tailored for hair stylists
Conduct impactful training sessions showcasing product benefits and techniques
Posted 8 days ago
Overseeing day-to-day site operations for rental activities
Leading rental workflows and monitoring site metrics
Posted 9 days ago
Develop educational programs for hair stylists.
Provide impactful training sessions on product benefits.
Posted 9 days ago
Develop and deliver educational programs for hair stylists
Provide effective training sessions showcasing product benefits
Posted 11 days ago
Develop comprehensive educational programs for hair stylists
Deliver impactful training sessions for individual salons and larger groups
Posted 11 days ago
Engage in 15-minute unscripted conversations with another person
Discuss topics of personal experiences, hobbies, challenges, and mindset changes
Posted 11 days ago
Performing raw material prep and CNC tube bending
Conducting dimensional part inspection and end finishing
Posted 11 days ago
Provide bilingual customer support to Avetta customers
Resolve complex supplier issues with focus on customer experience
Posted 12 days ago
Provide exceptional customer support
Troubleshoot technical issues
Posted 12 days ago
Manage home care services and teams effectively
Ensure high-quality service delivery
Posted 12 days ago
Supporting 2-3 leaders with calendars and travel coordination
Acting as the primary contact for internal and external stakeholders