Senior Customer Marketing Manager

New

Skills

Campaign Management Content Creation Cross-functional Collaboration Data Analysis Digital Marketing Email Marketing Project Management

Udacity is seeking a highly motivated Senior Customer Marketing Manager to drive customer engagement and advocacy through strategic marketing initiatives. This full-time, remote position offers the flexibility to work from anywhere in the United States, enabling you to shape impactful campaigns for a leading online education platform.

Job Overview

Lead customer marketing strategies to enhance retention and loyalty.
Collaborate across teams to develop effective campaigns and programs.
Represent Udacity’s mission to advance careers through online learning.

Responsibilities

Design and implement customer-focused marketing initiatives.
Analyze customer data to identify growth opportunities.
Develop and manage advocacy programs and customer communications.
Coordinate cross-functional projects with sales, product, and support teams.
Monitor campaign performance and optimize for results.

Requirements & Qualifications

Bachelor's degree in Marketing, Business, or related field.
5+ years of experience in customer marketing or related roles.
Strong analytical, communication, and project management skills.
Proven success in driving customer engagement remotely.
Experience with online education platforms preferred.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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