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Drive strategic customer experience (CX) initiatives across various touchpoints to enhance engagement and loyalty. Define visionary frameworks for seamless omni-channel interactions. Lead and collaborate with cross-functional teams including creative, media, and data experts to ensure alignment and cohesion. Oversee research activities to develop actionable personas and customer journeys. Cultivate strong strategic relationships with clients and inspire senior stakeholders. Requires a minimum of 7 years' experience in CRM/CX strategy at top agencies, with a track record of successful omni-channel strategies for major brands. Proficiency in CRM platforms such as Salesforce Marketing Cloud, Adobe Experience Cloud, and Braze, as well as analytics tools like GA4 and Adobe Analytics. Demonstrated leadership in managing cross-functional teams and senior client relationships. Must possess exceptional executive storytelling and negotiation skills. Position offers a hybrid work environment, presenting the opportunity to collaborate within MAP's global network and be part of a collaborative, inclusive culture with mentorship opportunities.
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Promote information security practices
Lead platform configuration and development
New
Promote and enforce information security practices
Understand client business needs for digital marketing
New
Manage CRM channels and campaigns effectively
Design and implement lifecycle programs
New
Promote information security practices
Identify and report security risks
Posted 5 days ago
Promote information security practices
Understand and evaluate data storage, processing, and transmission
Posted 6 days ago
Define and implement loyalty strategies to boost CLV and reduce churn.
Design, launch, and manage Zoox loyalty program from ground up.
Posted 8 days ago
Promote information security practices
Identify and report security risks
Posted 9 days ago
Manage marketing tech stack integrations
Design and maintain marketing data pipelines
Posted 10 days ago
Develop and execute North America CRM strategy across multiple channels
Drive growth and optimization through A/B testing and data analysis
Posted 10 days ago
Design, build, and maintain integrations across Salesforce and marketing tools
Lead the design and implementation of scalable integrated solutions
Posted 12 days ago
Execute lifecycle campaigns effectively across multiple channels.
Collaborate with cross-functional teams for campaign success.
Posted 20 days ago
Manage end-to-end Braze canvases design and optimization
Build data-driven lifecycle journeys using Liquid logic
Posted 26 days ago
Own and execute omni-channel lifecycle marketing for B2C and B2B audiences
Drive product-led onboarding, activation, and monetization campaigns
Posted 40 days ago
Drive execution efficiency through automation and AI
Ensure reliability and adoption of systems
Posted 143 days ago
Drive global user growth and retention
Design and optimize lifecycle marketing campaigns
Posted 201 days ago
Own and optimize CRM platform operations
Enable scalable user segmentation and targeting
Posted 300 days ago
Develop predictive models for CRM automation
Deploy and monitor ML models in Snowflake
Posted 300 days ago
Design and optimize Snowflake data solutions
Drive actionable business insights from data
Posted 347 days ago
Drive user acquisition, activation, retention, and monetization for the ElevenReader app.
Develop and scale growth strategies using various marketing techniques.
Posted 355 days ago
Drive marketing tech strategy for user acquisition and engagement.
Develop automation and personalization capabilities.
Posted 371 days ago
Develop and execute onboarding strategy, Manage marketing automation workflows, Analyze customer
a for trends, Conduct A/B testing for optimization, Collaborate with cross-functional
Posted 390 days ago
Maximize enrollment and engagement | Drive user engagement through campaigns | Collaborate
ctionally for campaign execution | Utilize segmentation and personalization | Optimize performance
Posted 393 days ago
Develop and execute lifecycle marketing strategies that increase engagement, satisfaction, and revenue
Posted 411 days ago
Define & lead CRM strategy, Build loyalty programs & targeted offers, Develop personalized customer
experiences, Execute data-driven retention strategies, Collaborate on company-wide
