Senior HRIS Business Analyst (Workday HCM) - Hybrid

Configure and maintain Workfront environments

Implement automations and approval paths

Develop and execute detailed test plans for Web app

Collaborate with engineers and product teams to identify defects

Operate and maintain replay technology during WNBA games

Collaborate with officials, broadcasters, and remote staff

Resolve customer support issues effectively

Provide personalized customer support

Develop and execute manual test plans for Speechify Web app.

Perform hands-on testing across browsers and devices.

Ensure health and performance of relational databases

Deploy and maintain databases in different environments

Handle basic troubleshooting and equipment servicing

Follow SOPs and task-based assignments

Develop and execute detailed manual test plans and test cases

Perform hands-on manual testing across browsers and devices

Conduct preventive maintenance, troubleshooting, repairs, and system upgrades at customer sites

Ensure the security and functionality of AMAROK systems nationwide

Hardware assembly of computer systems and subsystems as per specifications

Configuring hardware components and integrating with software

Develop and execute detailed manual test plans and cases

Perform hands-on testing across browsers and devices

Resolve customer support issues

Provide personalized customer support

Develop and maintain product expertise and client workflows

Onboard and train clients remotely or onsite

Develop and execute manual test plans for Speechify Web app

Collaborate with engineers and product teams

Develop and execute manual test plans and test cases

Collaborate with engineers and product teams

Resolve customer support issues with patience and adherence to policies.

Provide fast and accurate customer support through email and chat.

Develop and execute detailed manual test plans

Collaborate with teams to identify defects

Resolve customer support issues

Provide personalized customer support

Build and lead a high-performing team

Establish clear performance expectations and standards

Provide second-level support for various devices and software.

Troubleshoot and resolve complex incidents, escalating when necessary.

Install, maintain, and repair electrical systems in commercial buildings

Read blueprints, schematics, and technical drawings for laying out electrical systems

Operate CNC machines, lathes, milling machines, and grinders

Set up machines per job specs; select tools; load materials

Install, maintain, and repair electrical systems in commercial buildings

Read and interpret blueprints, schematics, and technical drawings

Manage Salesforce user/license and platform health

Lead bi-weekly releases with planning and validation

Develop and execute manual test plans

Collaborate with engineers and product teams

Troubleshoot and repair various systems

Maintain mechanical, hydraulic, electrical, and control systems

Identify and address facility needs and deficiencies.

Complete maintenance work promptly and thoroughly.

Resolve customer support issues efficiently and with patience

Provide personalized customer support through email and chat

Build and refine data infrastructure and tools

Collaborate with teams to integrate systems

Lead energy audits and studies for industrial facilities

Identify energy conservation projects

Design, build, and maintain integrations across Salesforce and marketing tools

Lead the design and implementation of scalable integrated solutions

Guide customers through product journey

Build demos and prototypes

Develop and execute manual test plans and test cases

Collaborate with engineers and product teams

Operating and optimizing automated production equipment

Troubleshooting mechanical and software faults

Provide front-line support to customers with empathy and urgency

Deliver real-time technical support for Fireblocks' SaaS platform

Configure and maintain Workfront environments

Implement and sustain automations and approval paths

Developing and executing manual test plans and test cases

Performing hands-on manual testing across different platforms

Diagnose and troubleshoot HVAC problems

Perform light repairs or recommend replacements

Conduct maintenance and troubleshooting at customer sites.

Assist with site planning and compliance.

Diagnose and repair HVAC systems including rooftop units, split systems, and boilers.

Perform routine maintenance and inspections to ensure optimal system performance.

Support HVAC service team

Assist in daily operations and scheduling

Develop and execute detailed manual test plans and test cases

Perform hands-on manual testing across browsers and devices

Providing end-to-end technical support for schools and VARs

Troubleshooting various product and networking issues

Provide exceptional customer support through email and chat

Resolve customer issues with patience and adherence to policies

Implement and monitor Crossix for advertising operations

Configure media inputs and tags for campaigns

Provide personalized customer support through email and chat

Troubleshoot technical issues related to mobile apps and websites

Operate CNC machines and metalworking equipment

Set up machines per job specs and adjust settings

Process biweekly US payroll in Workday

Validate earnings, deductions, taxes, and garnishments

Develop and execute manual test plans for Speechify Web app

Collaborate with engineers to identify and isolate defects

Provide exceptional customer support via email and chat

Resolve technical issues related to mobile apps and website